Marble Falls Grocery - Customer Service Rep - Part-Time jobs in United States
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H-E-B ยท 21 hours ago

Marble Falls Grocery - Customer Service Rep - Part-Time

H-E-B is a community-focused grocery store that values its Partners and prioritizes customer satisfaction. As a Customer Service Representative, you will be responsible for stocking products, maintaining department standards, and providing superior customer service to enhance the shopping experience.

Retail
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Growth Opportunities

Responsibilities

Stocks and rotates items as needed
Assists with inventory control; loads, unloads, and moves product
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Organizes merchandise on pallets to make the department presentable to the public
Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
Maintains standards in shrink, safety, inventory control, and sanitation
Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
Builds, stocks, maintains, and takes down store displays
Performs the duties of Customer Service Assistant as needed
Provides superior customer service
Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Merchandises product effectively
Uses suggestive selling techniques to meet customer needs and build department sales
Cleans and sanitizes sales floor, display cases, prep areas, and equipment
Properly handles and maintains the operation of all equipment
Complies with departmental SOPs and store operating procedures
Knowledge of beauty and cosmetic aids
Prepares tags and signs as needed
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Passion for outdoors
Ability to complete Green Thumb training (H-E-B internal training)
Knowledge in the audio / video field
Knowledge of specialty products, movies, music, electronics, and video games

Qualification

Customer service skillsCommunication skillsInterpersonal skillsFast-paced environmentPlanningOrganizing skills

Required

high school diploma
communication and interpersonal skills
ability to work in a fast-paced environment
Minimum age 18 (mandatory)
Completion of Company Orientation and Safety Training (upon hire)
Strong customer service skills
Reading and writing skills
Planning and organizing skills

Company

H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.

Funding

Current Stage
Late Stage

Leadership Team

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Jason L.
President & Chief Operating Officer @ Favor Delivery
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Roxanne Orsak
Chief Operating Officer
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Company data provided by crunchbase