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La-Z-Boy Incorporated · 12 hours ago

Sales Manager

Gainesville, FL

Full-time

Onsite

Entry, Mid Level

$20/hr - $22/hr

1+ years exp

La-Z-Boy Incorporated is an industry-leading organization focused on transforming comfort through its dedicated team. The Sales Manager is responsible for driving sales growth, fostering a high-performing sales team, and ensuring exceptional customer service while upholding the company's core values.

FurnitureManufacturingSales

Responsibilities

Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives

Promote In-home design program

Champion and role model the selling process by overseeing the interaction on sales floor and evaluating team performance

Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance

Ensure staff deliver exceptional customer service, building long-term relationships that enhance customer loyalty and satisfaction

Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values

Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment

Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards

Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines

Support company-wide marketing initiatives and promotions, ensuring they are executed correctly and in line with the brand's positioning

Resolve customer concerns and other issues that may interfere with efficient sales operations

Support planning and executing sales promotion and events

Collaborate with support teams to ensure flawless execution of operational excellence

Ensure proper execution of all existing and new systems and administrative procedures

Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas

Qualification

Sales managementCustomer serviceMicrosoft Office 365Team managementAnalytical abilitiesFinancial understandingInterpersonal communicationGoal orientation

Required

Education: High School or GED Equivalent

Experience: 1-3 years in a business unit with a retail sales emphasis

Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service

Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays

Ability to lift and/or carry up to 50 pounds

Ability to stand for long periods of time

Nearly continuous use of repetitive hand motions, hearing and listening

Often required to sit, walk, bend and stoop

Subject to inside environmental conditions

Ability to pass background and drug screen

Preferred

Experience managing in a retail environment with a strong focus on sales

Strong business acumen

Advanced interpersonal skills, communication skills & experience in building effective relationships

Benefits

Medical

Vision

Dental

Basic Life Insurance

401k retirement plan with company match of up to 6%

Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

Company

La-Z-Boy Incorporated

Glassdoor3.2

La-Z-Boy Incorporated brings the transformational power of comfort to people, homes, and communities around the world—a mission that began when our founders invented the iconic recliner in 1927.

Founded in 2015

Monroe, Michigan, USA

10001+ employees