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Amazon · 14 hours ago

Data Center Technician , DCC Communities

Hilliard, Ohio, USA

Full-time

Onsite

Entry Level

$56K/yr - $125K/yr

1+ years exp

Amazon Data Services, Inc. is seeking a Data Center Technician to join their AWS team, responsible for maintaining the operations of global cloud infrastructure. The role involves hardware and network diagnostics, physical repairs, and collaboration with various stakeholders to ensure service availability and operational excellence.

Artificial Intelligence (AI)DeliveryE-CommerceRetail

No H1B

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to interview, train and onboard new team members

Qualification

Computer/server hardware troubleshootingLayer 1/2 networkingData center experienceLinux operating systemsIndustry certificationsBehavioral interviewingTrainingOnboarding

Required

Work a flexible schedule including weekends, nights, and holidays

18+ months of computer/server hardware troubleshooting or related IT experience

18+ months of computer layer 1/2 networking experience (including troubleshooting and repair)

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to interview, train and onboard new team members

Lifting and moving material up to 40 pounds each

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts)

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational

You will be required to work shift work that will include days/nights/weekends/holidays

Preferred

Experience in a data center or other critical environment

Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)

Industry standard certifications (CompTIA, CCENT, Network+)

Understanding of Linux or similar operating systems

Behavioral interviewing and hiring experience

Experience training and onboarding of new team members

Benefits

Lump sum stipend will be provided to eligible candidates who relocate for this position.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.