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IGE | InterGlobal Exhibits · 12 hours ago

Client Services Coordinator

Englewood, CO

Full-time

Onsite

New Grad, Entry Level

IGE | InterGlobal Exhibits is seeking a Client Services Coordinator responsible for managing all inbound service-related leads and ensuring a high level of client satisfaction. This role involves coordinating logistics, maintaining inventory records, and building strong client relationships to capture service-based revenue.

Graphic DesignProfessional ServicesTrade Shows

Responsibilities

Respond to all inbound form submissions and inquiries within 24 hours

Qualify each lead by gathering details on booth size, inventory, timelines, and service needs

Prepare quick and accurate quotes for storage, logistics, shipping/receiving, crating, and small portable display products

Create proposals and follow up consistently until the opportunity is closed

Track all leads in CRM and maintain updated notes for transparency and reporting

Coordinate shipping, receiving, pickups, deliveries, and tracking for client booth materials

Work closely with warehouse teams to ensure accurate storage, labeling, and turnaround times

Maintain updated records of client booth inventory and future event schedules

Assist clients with scheduling domestic and international shipments, including required documentation

Support coordination of refurbishments, minor repairs, or asset updates when needed

Serve as the primary ongoing contact for clients requiring recurring show services

Build long-term relationships through strong communication and proactive service

Identify opportunities for additional services such as booth upgrades, new graphics, or portable display products

Maintain consistent follow-up with returning clients ahead of upcoming events

Communicate lead status and project details to warehouse, project managers, and operations teams

Help streamline service workflows and documentation for faster response times

Collaborate with leadership on improving service offerings and client experience

Maintain digital files for quotes, proposals, service agreements, shipping details, and client communication

Prepare weekly or monthly reports on service leads, revenue, and conversion metrics

Assist in updating pricing sheets, service menus, and quoting templates

Provide leadership with insights on lead patterns and growth opportunities

Qualification

Client services experienceLogistics coordinationCRM tools proficiencyCommunication skillsDetail-orientedTech-savvyMultitaskSense of urgencyTrade show logistics experienceFast-paced environment

Required

Experience in client services, account coordination, logistics, or show services

Strong written and verbal English communication skills

Ability to handle multiple inquiries simultaneously

Comfortable working in a fast-paced environment

Highly organized and detail-oriented

Tech-savvy and able to learn internal quoting/CRM tools

Strong sense of urgency

Preferred

experience with trade show logistics, shipping, or warehousing

Benefits

PTO

Paid Holidays

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

401k

Company

IGE | InterGlobal Exhibits

IGE - Inter Global Exhibits is an award-winning custom trade show exhibit design firm that specializes in custom made trade show displays & exhibits for companies wanting to showcase their brand at trade show exhibits and corporate events in the U.S.

Founded in 1996

Denver, Colorado, USA

51-200 employees

https://www.igegroup.com/

Funding

Current Stage

Growth Stage

Leadership Team

Gino Pellegrini

Founder & Chief Designer of IGE

Company data provided by crunchbase