Palo Alto Networks · 12 hours ago
Sr IT Product Manager
Santa Clara, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$158K/yr - $208K/yr
8+ years expPalo Alto Networks is a leading company in cybersecurity, dedicated to protecting the digital way of life. They are seeking a Senior IT Product Manager to define capabilities for customer success organizations and transform these into specifications for software developers.
Cloud SecurityCyber SecurityNetwork SecuritySecurity
Responsibilities
Lead AI-Driven Strategy: Drive leadership analytics for the Customer Experience portfolio, moving beyond traditional BI to leverage Generative AI and Predictive Modeling for portfolio optimization
First Principles thinking: apply first principles thinking to deconstruct complex business and technical challenges, deriving novel solutions from core, grounded on truths, cut through the noise and aligned to driving business outcome
Executive presence: Frequently interact with executive leadership and are a master of clearly articulating value, progress, and where help is needed
Analytical Innovation: Combine research and data intuition to deliver deep insights on churn and upsell opportunities, utilizing AI to identify early-warning signals in unstructured customer data
Operational Excellence: Identify opportunities for process improvement and data automation (using LLMs for sentiment analysis or ticket categorization) to optimize costs and decrease turnaround time
Balanced Delivery: Drive high-stakes analytics initiatives while balancing urgent problem-solving with a proactive, AI-first technical vision
Qualification
Required
Overall 8+ years of experience in Data/Analytics Domain
Experience in Product management including managing delivery of data / analytics / AI products from start to finish
Must have worked in Sales or Post-sales systems or analytics teams in the past
Excellent attention to detail and proven ability to build simple, elegant and impactful Executive dashboards/products
Demonstrated ability to thrive in fast-paced and ambiguous environments
Strong background in AI/ML - well-versed in LLMs
Ability to manage multiple tasks, projects, priorities, and deadlines
Excellent analytical, written and verbal communication skills and master influencer through the use of data
Team player with a can do approach
Education: 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience
Location: Must be local to the SF Bay Area (Hybrid/On-site as required)
Benefits
Restricted stock units
Bonus
Company
Palo Alto Networks
Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.
10001+ employees
H1B Sponsorship
Palo Alto Networks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (484)
2024 (482)
2023 (341)
2022 (452)
2021 (493)
2020 (235)
Funding
Current Stage
Public CompanyTotal Funding
$65MKey Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M
Leadership Team
Helmut Reisinger
CEO EMEA
Nikesh Arora
Chairman CEO
Recent News
2025-12-30
2025-12-30
2025-12-29
Company data provided by crunchbase