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LONG Building Technologies · 14 hours ago

Lead DDC/BAS Controls Service Technician

Littleton, CO

Full-time

Onsite

Senior Level

$40.87/hr - $50.48/hr

5+ years exp

LONG Building Technologies is a leading provider of HVAC equipment and contracting services, serving commercial clients. The Lead Controls Service Technician will work as part of the service team to maintain, troubleshoot, and repair temperature control systems, while also training other technicians and ensuring effective communication with customers.

Building MaterialElectronicsHardwareHeating Ventilation and Air Conditioning (HVAC)ManufacturingReal Estate

Responsibilities

Utilize industrial experience to troubleshoot any issues with systems to identify and implement solutions

Determine the most effective action to take based on troubleshooting results, controls plan, mechanical system operation, and BAS data taking into consideration overall system operation and the dynamics on how different systems in a building affect each other

Program, tune, and control setpoint adjustments within manufacturers and engineering design recommendations in accordance with LONG standards

Perform calibration and point-to-point troubleshooting of control systems and controlled equipment/components to verify or improve equipment operation

Provide information to update drawings and keep records of equipment for as-built documentation and submit all redlined drafting to application engineers

Effectively communicate with customers to answer any inquiries, offer guidance, and resolve technical issues

Supply information to customers about investing into necessary replacements or vital repairs that are key components to devices

Provide technical analysis and recommendations to owners and the service team regarding warranty issues or challenging situations with a customer focused attitude

Instructs owner's personnel and control service technicians on maintenance of temperature control systems and energy conservation routines

Keep record of all repairs and maintenance and properly reporting issues to the Service Supervisor

Provide guidance to controls service technicians about system maintenance, troubleshooting issues and equipment recommendations on and off of the jobsite

Provide technical expertise and standardized procedures to maximize control service technician efficiency

Communicate regularly and efficiently with operations manager, service supervisors, installation supervisors and control technicians via voice mail, cell phone and email regarding scheduling, job concerns, technical matters and other issues

Work well with all business unit managers, service supervisors, customers, application engineers, sales personnel, service and control technicians

Advise supervisor and managers regarding system deficiencies and/or customer complaints and advises appropriate building intelligence personnel. Advises Service Supervisor on maintenance status and completion of assigned work

Expands, documents and organizes technologies knowledge and programming skill with all represented manufacturers and works closely with the technical standards, programming and R&D group

Work to ensure that LONG is fairly compensated for all work including that performed outside contractual obligations

Always Abide by all LONG and OSHA safety regulations

Ensure code compliance with all technical work performed

On-call work may be required on a periodic basis

Other duties as assigned

Qualification

Advanced programming skillsTemperature control systemsHVAC systems expertiseBuilding automationElectrical systems knowledgeEnergy managementAnalytical problem-solvingCustomer service orientationLeadership skillsCommunication skillsOrganizational abilities

Required

2 years of computer/electronic technical degree and 3 years of temperature control system start-up, checkout, and service experience or 5 years temperature control system start-up, checkout, and service experience

Ability to legally operate a motor vehicle

Advanced programming and troubleshooting skills with systems such as KMC, Distech, Tridium/Honeywell, and similar systems

Strong analytical abilities for resolving software and integration issues

Ability to interpret mechanical plans and specifications accurately

Expertise in HVAC systems, control systems, building automation, electrical systems, energy management, engineering, and construction procedures

Proven ability to manage and lead multiple tasks simultaneously, with a strong sense of responsibility and accountability

Experience mentoring junior team members on complex worksite tasks and issues

Strong customer service orientation and analytical problem-solving skills

Effective leadership, communication (both written and verbal), and computer proficiency

Strong organizational and planning abilities

Willingness and ability to travel to job sites and customer locations for inspections

In-depth knowledge of dispatch, job costing, HVAC mechanical and electrical systems, controls, and safety practices