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Texas Original · 17 hours ago

IT Manager

Bastrop, Texas

Full-time

Onsite

Mid, Senior Level

5+ years exp

Texas Original Compassionate Cultivation is dedicated to providing high-quality medical cannabis to Texans. They are seeking an IT Manager to oversee all IT functions, ensure efficient operations, and manage relationships with third-party IT professionals while aligning IT infrastructure with business goals.

Alternative MedicineBiotechnologyCannabisConsultingHealth CareWellness

Responsibilities

Supervising/maintaining daily operations of network and IT infrastructure to include desktop support for PC and Mac computing environment

Manage relationship with 3rd party IT professionals (GCS Technologies)

Build strong, collaborative relationships with key partners across the company by communicating clearly and regularly and ensuring the IT function consistently provides best in class service

Aligning IT infrastructure with current and future business requirements and goals and creating a two-to-three-year roadmap with internal customers and executive leadership

Provide managerial oversight of company systems including Productivity and Security Suite which utilizes Microsoft 365, Network (Cisco Meraki), Chat (Teams), and Collaboration (Ring Central/Zoom/Teams)

Find opportunities for system optimization, redesign, or process improvement, AI implementation opportunities, including change and incident management

Implement and maintain network, data, and communication system security, including access controls, endpoint protection, and monitoring, evaluating risk, developing network recovery and backup processes

Establish and maintain a comprehensive IT inventory and asset management program covering hardware, software, licenses, and accessories. Ensure accurate documentation of device ownership, location, configuration, and warranty status

Oversee secure decommissioning, data wiping, and disposal of retired equipment in accordance with company policies and regulatory requirements

Assuring that IT activities are within the limits of applicable laws, codes, and regulations

Testing, troubleshooting, and adjusting information systems to operate effectively

Implementing security of the network, data and its storage and communication systems

Design Network drop layouts and infostructure for satellite locations

Partner with business leaders to evaluate, implement, and optimize enterprise applications and collaboration platforms

Manage integrations between systems to ensure data accuracy, security, and efficiency

Create and lead IT training, documentation, and knowledge-sharing initiatives to strengthen internal IT capabilities; establish IT policies, procedures, and standards to support consistency and compliance

Define and report on IT performance metrics, including asset utilization, ticket resolution, system uptime, and security incidents

Oversee on-site physical security technology across all company locations, including cameras, access control systems, and related infrastructure (Securitas, Vital Security, etc)

Manage and maintain security camera systems; retrieve, preserve, and provide video footage from all locations in response to incidents, investigations, audits, or leadership requests

Serve as the primary IT point of contact for incident-related technical support, partnering with HR, Facilities, and executive leadership as needed

Administer key fob and badge access systems for all locations, including provisioning, modifying, and revoking access based on role, location and employment status

Maintain accurate access control and security system documentation, including user access logs, camera locations, retention schedules, and incident reports

Qualification

Microsoft 365Network designPeople managementVendor managementTechnical certificationsPCMac supportITIL 4 FoundationPMP/CAPMCommunication skills

Required

Bachelor's degree (or equivalent work experience)

5 years of IT experience

2 years of people management experience

2 vendor management experience

Experience in a PC and Mac-heavy environment

Network design, implementation and management experience

Familiarity with KPI's, SLOs, and SLAs

Strong verbal and written communication skills

Is leading (or has recently led) the entire IT function for a company of similar size and complexity

Preferred

Microsoft 365 Certified: Administrator Expert

Cisco Meraki Solutions Specialist (CMSS)

CompTIA Security+

ITIL 4 Foundation (for service management/best practices)

PMP/CAPM (for managing satellite location deployments)

Benefits

Medical, Dental, Vision

Telehealth – Medical

Telehealth – Mental Health Counseling

401(k) with company matching

Paid Vacation

Paid Sick Leave

Paid Holidays

Bereavement leave

Pre-Tax Flexible Spending Accounts

Basic Term Life Insurance and AD&D

Travel Reimbursement (if applicable)

Gym Reimbursement up to $50/month

& More

Company

Texas Original

Texas Original is the leading licensed medical marijuana producer in Texas, working alongside physicians to provide the highest quality cannabis medicine to patients and families seeking relief across the state.

Founded in 2017

Manchaca, Texas, USA

51-200 employees