Huntington National Bank · 11 hours ago
P&C Commercial Insurance & Bonds Service & Broking Leader
Pittsburgh, PA
Full-time
Onsite
Mid, Senior Level
$93K/yr - $189K/yr
7+ years expHuntington National Bank is seeking an experienced Service & Broking Manager to lead and optimize service operations for their Property & Casualty (P&C) insurance division. This role is responsible for managing all service activities with team leaders ensuring efficiency, compliance, and exceptional client service.
Asset ManagementFinanceFinancial Services
Responsibilities
Develop and execute long- and short-term strategic plans aligned with corporate goals
Implement policies, procedures, and technology to improve operational efficiency and regulatory compliance
Monitor and report on fiscal performance, service metrics, and operational KPIs
Oversee service team operations for P&C insurance, including:
Managing day-to-day servicing of commercial lines accounts
Supervising renewal processes and coordinating with carriers
Handling escalated client service issues and resolving complex coverage questions
Training and mentoring account executives and account managers
Coordinating with producers to support new business and retention goals
Maintaining accurate client records in the agency management system
Driving process improvements to enhance client experience and operational efficiency
Oversight of the renewal strategy process in collaboration with Sales Leadership
Negotiate terms and conditions with insurance carriers to secure optimal coverage for clients
Place coverage for new and renewal business in accordance with client needs and market availability
Develop and maintain strong relationships with underwriters and build skills within the team to do the same
Provide carrier feedback to the Line of Business Leader, Carrier Relationship Leader and Sales Leadership
Ensure competitive pricing and comprehensive coverage options through effective market negotiations
Analyze market trends and provide strategic recommendations for broking activities
Collaborate with producers and account managers to structure programs that meet client objectives
Manage submissions and ensure timely delivery of proposals to clients
Work with Line of Business Leader and Carrier Relationship Leader to resolve placement issues and advocate for clients during claims or coverage disputes
Qualification
Required
Bachelor's Degree
7+ years of related experience in commercial insurance operations and service leadership
Preferred
Strong knowledge of Property & Casualty insurance products and agency workflows
Proven ability to lead teams, implement process improvements, and manage compliance
Excellent leadership and communication skills
Proficiency in agency management systems and insurance technology platforms
Strong analytical and problem-solving abilities
Benefits
Health insurance coverage
Wellness program
Life and disability insurance
Retirement savings plan
Paid leave programs
Paid holidays
Paid time off (PTO)
Company
Huntington National Bank
Huntington National Bank offers consumer, small business, and commercial banking, mortgages, wealth, and insurance services.
10001+ employees
H1B Sponsorship
Huntington National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (118)
2023 (84)
2022 (114)
2021 (67)
2020 (48)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-11-18Post Ipo Debt· $1.75B
1978-01-13IPO
Leadership Team
Donnell White
Senior Vice President - Chief Inclusion Officer
Dontae Noel
Emerging Payments & Platforms Strategy
Recent News
2025-12-24
Company data provided by crunchbase