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Icon Boiler · 16 hours ago

Boiler Technician

Charleston, SC

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Icon Boiler is seeking a Boiler Service Technician - Level 4, a senior-level role responsible for expert service, maintenance, and upgrades of hot water and steam boiler systems in commercial and industrial settings. The ideal technician will deliver top-tier performance and service excellence while leading complex projects and providing coaching to other technicians.

Mechanical Or Industrial Engineering

No H1B

Responsibilities

Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction

Lead expert-level service, maintenance, and upgrades of boiler systems in complex environments

Demonstrates a strong knowledge of burner setup

Demonstrates a strong knowledge of combustion management on dual fuel systems

Demonstrates a strong knowledge of working on 3-element feedwater systems, parallel positioning controls

Ability to diagnose and resolve issues with analog circuits and transmitters

Knowledge of 3-parameter trim systems and O2 trim controls

Execute advanced control system upgrades and retrofits

Provide coaching & guidance to other technicians on boiler repairs

Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers

Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary

Inspect vehicles by checking vehicle condition and literature supplies

Maintains vehicles by keeping records of service manuals, scheduling, and completing repairs and maintenance service

Maintains tools and equipment by inspecting for signs of wear

Documents work by completing paperwork on each job and maintaining files

Represents company by serving as a direct customer contact

Determines parts to order for repairs and timeliness of need

Keeps current all manufacturers’ products concerning installation, operation, maintenance, service, and repair

Provides technical support to customers

Be knowledgeable with the products and services offered by Brady and become effective in the sales of those products and services

Flexibility to work overtime/weekends, as required

Provide responsive, professional and diplomatic customer service

Answer customer calls and correspondence quickly and pleasantly

Communicate with customers in a friendly, professional, and patient manner

Perform all duties with the goal of building and maintaining long-term customer relationships

Immediately address any customer’s concern and requests the involvement of other Company personnel as required

Follow all company safety programs and report any non-compliance to your Team Leader

Notify Team Leader or Safety Manager of any unsafe conditions

Proper PPE equipment must be used at all times when necessary

Report all accidents and injuries to your Team Leader and HR immediately

All monthly training topics on safety completed and done during the month due

Qualification

Boiler systems expertiseDual-fuel burner setupCombustion tuningControlMotor wiring3-element feedwater systemsAnalog circuit diagnostics3-parameter trim systemsO2 trim installationAdvanced control upgradesCustomer serviceMicrosoft WordMicrosoft OutlookUniversal EPA certificationTeamworkProblem-solvingCommunication skills

Required

Associate degree or equivalent from a two-year college or technical school in Heating, Ventilation, and Air Conditioning

8-10 years of related experience in the field

Valid driver's license

Universal EPA certification

Ability to read and comprehend simple instructions, short correspondence, and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Ability to pass drug screening

Ability to prove US employment eligibility