Client Operations Director jobs in United States
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The Treetop ABA · 14 hours ago

Client Operations Director

Treetop ABA Therapy is growing—and they're looking for a strategic, hands-on leader to oversee operations across multiple clinics and home-based service regions. In this role, you'll manage 5-8 Operations Managers, ensure families receive consistent, high-quality care, and build high-performing, engaged teams that thrive.

Mental Health Care

Responsibilities

Lead, coach, and mentor multi-state Operations Managers
Ensure operational excellence, including client satisfaction, service fulfillment, and technician engagement
Oversee complex client escalations and service disruptions with a family-centered approach
Partner with leadership to scale operations, standardize workflows, and drive continuous improvement
Track performance metrics, identify risks, and implement solutions that make a real impact

Qualification

Healthcare operations experienceCoaching skillsLeadership experiencePerformance managementEMR systemsSalesforceBachelor's degreeAdvanced degreeMulti-site operationsClient satisfaction

Required

5+ years in healthcare, behavioral health, ABA, or multi-site operations
3+ years leading managers or senior teams
Strong coaching and performance management skills
Experience with clinic-based and/or home-based care

Preferred

Comfortable with EMRs, scheduling systems, and Salesforce
Bachelor's degree preferred
advanced degree a plus

Benefits

Medical, dental, and vision insurance
Life insurance + short- & long-term disability
Paid time off & paid holidays
401(k) with company match

Company

The Treetop ABA

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Dream. Believe. Achieve. The Treetop Therapy serves children and young adults with ASD and offers in-home ABA programs and community-based instruction.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase