Cornerstone Capital Bank · 13 hours ago
Mortgage Production Associate
Cornerstone Capital Bank is searching for a Licensed Production Associate with strong time management and customer service skills. The role involves assisting Loan Officers, managing workflow, ensuring timely closings, and providing exceptional service to clients and Realtors.
Responsibilities
Provide a warm welcome to Realtors and Clients
You will need to monitor and manage workflow to ensure timely closings
Maintain product knowledge and stay up-to-date on changes to market conditions
Comply with all applicable laws and regulations related to mortgage lending
Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
Request and follow up on required documentation from our clients
Disclose and submit loans to the Operations Department – lots of attention to detail
Perform basic income calculations
Provide extraordinary customer service to both internal and external customers
Meet goals regarding time frames - we always close our clients on time
Work within a database
Plan and set up lunch-ins, meetings, etc
Market, service, and promote the Company’s loan products
Qualification
Required
Licensed Production Associate
Strong time management skills
Strong organization skills
Good work ethic
Outstanding customer service skills
Ability to monitor and manage workflow to ensure timely closings
Maintain product knowledge and stay up-to-date on changes to market conditions
Comply with all applicable laws and regulations related to mortgage lending
Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
Request and follow up on required documentation from clients
Disclose and submit loans to the Operations Department with attention to detail
Perform basic income calculations
Provide extraordinary customer service to both internal and external customers
Meet goals regarding time frames
Work within a database
Plan and set up lunch-ins, meetings, etc
Market, service, and promote the Company's loan products
Excellent customer service skills
Strong written and verbal communication skills
Strong computer and technology-related skills
Extremely organized
Computer savvy and strong ability to pick up quickly on new systems
Ability to follow up with multiple prospects daily
Strong organizational, problem-solving, and analytical skills
Professional demeanor
Self-motivated
NMLS license
Preferred
DU is a plus
CRM/Salesforce experience and knowledge of working within a database are a plus
Benefits
Competitive salary
Full benefits package
Performance-based bonus
Company
Cornerstone Capital Bank
We are a team of dynamic, enthusiastic, and service-oriented individuals who want to make banking and mortgages easier for you.