Action Property Management · 13 hours ago
Luxury Door Host/Valet – Full Time – The Carlyle Residences
Action Property Management is seeking an exceptional individual to join our elite team as a Luxury Door Host at The Carlyle Residences. This role is critical in delivering a refined, five-star experience for residents and guests while managing valet operations and providing concierge support.
CommercialProperty ManagementReal Estate
Responsibilities
Deliver consistent five-star service and ensure a welcoming, polished arrival experience for all residents and guests
Oversee the front driveway and entrance, directing incoming traffic and coordinating closely with valet operations to manage vehicle flow and service efficiency
Escort residents and guests into the building, assisting with luggage, packages, and personal items, and maintaining the cleanliness and professional appearance of the front door, driveway, and lobby areas
Perform valet duties such as parking, retrieving, and relocating vehicles
Cross-train at the front desk and step in for Concierge coverage when needed, including monitoring lobby activity, maintaining access control, answering phones, assisting residents, and managing package distribution
Qualification
Required
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening
Minimum of 6 months of customer service experience; hospitality, luxury retail, or fine dining experience preferred
Must be willing to valet and cross-train across front desk, door host, and valet functions
Valid California Driver's License required
Polished and professional appearance and demeanor
Positive, team-oriented attitude
Strong judgment with a solutions-oriented mindset
Proactive and service-driven approach
Preferred
Hospitality Management college students or recent graduates are highly desired
Benefits
Career growth opportunities
Annual bonus based on tenure
Full uniform and dry cleaning provided
Flexible schedules
Fun, team-oriented environment including holiday celebrations, staff appreciation lunches, training, and mentoring
Birthday Holiday: Enjoy a paid day off to celebrate your birthday
One-on-One Mentoring: Personalized guidance and professional development support
10 Days’ Vacation: Generous time off to relax and recharge
Team Member Incentive Program: Earn rewards for your contributions
Comprehensive Health Benefits: Medical, dental, vision, 401(k) with company match, and life and disability coverage for qualifying team members
Pet Insurance: Coverage options for your furry companions
Year-End Bonus: Recognition for your dedication and performance
Employee Discounts: Retail, travel, and entertainment savings through LifeMart