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FirstBank · 12 hours ago

Relationship Manager Associate

Nashville, TN

Full-time

Onsite

Entry Level

2+ years exp

FirstBank is a financial institution seeking a Relationship Manager Associate (RMA) to provide administrative support to the Relationship Manager team while delivering high-quality customer service. The RMA will assist in various support duties, including loan documentation, monitoring loan processes, and developing client relationships to enhance business opportunities.

BankingFinanceFinancial Services

Responsibilities

Function as a member of the Relationship Manager team providing support to Commercial Real Estate and/or Retail Banking teams as needed

Prepare and review all account documentation pertinent to loans, and monitor the administration of the loan closing process

Review loan files to ensure file completeness, including the proper security of designated collateral

Monitor past dues and future maturities, manage draws, and update RMs on a regular basis

Actively work to develop relationships with all Bank partners to identify cross-sell opportunities and referral business

Answer phones and/or greet FirstBank visitors, providing assistance and direction as appropriate

May assist with preparation of Loan Committee packets

Provide consistent, distinctive service to all clients when delivering the FirstBank service experience

Practice safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, risk management policies, and security protocols

Regular and reliable attendance

Perform other duties as assigned

Qualification

Banking industry complianceBanking experienceCustomer serviceRelationship managementLoan processing

Required

Exhibit a foundational understanding of banking industry regulatory compliance including FirstBank-specific policies and procedures, applying knowledge and best practices as appropriate

High school diploma or the equivalent required

Regular and reliable attendance