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PeakMade Real Estate · 1 day ago

Director of Client Services / Business Development

United States

Full-time

Remote

Lead/Staff, Director/Executive

3+ years exp

PeakMade Real Estate is seeking a Director of Client Services, a senior, relationship-driven leader responsible for sourcing and securing new third-party management business. This role focuses on building trusted relationships with owners, developers, and capital partners while expanding PeakMade's management portfolio in the multifamily and build-to-rent sectors.

ConsultingDigital MarketingMarket ResearchProperty ManagementReal EstateSEO

Growth Opportunities

Responsibilities

Own and drive new business development efforts for PeakMade’s third-party management platform

Identify, cultivate, and convert relationships with owners, developers, and investors into new management opportunities

Build and maintain a robust pipeline of prospective clients and active pursuits

Lead outreach efforts, including cold and warm introductions, networking, and follow-up

Partner with leadership to execute PeakMade’s long-term growth strategy

Serve as a senior ambassador for PeakMade in the multifamily, student housing, and BTR sectors

Maintain strong, ongoing relationships with current and prospective clients

Attend and actively participate in industry conferences, events, and organizations

Stay current on market trends, competitive landscape, and client needs

Lead the preparation and coordination of RFP, RFI, and proposal responses

Oversee development of pitch materials, financial analyses, and presentations

Participate in management agreement negotiations and preparation

Collaborate with internal teams to ensure proposals align with operational capabilities

Coordinate with operations, marketing, and leadership to support business development efforts

Assist with onboarding and transition of newly awarded third-party management contracts

Participate in property due diligence, site visits, and market research as needed

Support consulting assignments related to new business opportunities

Qualification

Business DevelopmentClient RelationshipsRFP PreparationFinancial AnalysisProactive MindsetCommunication SkillsNegotiation SkillsRelationship Building

Required

3+ years of experience in the multifamily and/or student housing industry, with direct exposure to business development, client services, or owner relationships

Demonstrated success in sales

Experience leading RFPs, proposals, and client presentations

Strong financial and analytical skills; proficiency in Excel and Word required

Excellent communication, negotiation, and relationship-building skills

Entrepreneurial mindset with a proactive, results-oriented approach

Ability to travel frequently and represent PeakMade professionally at industry events

Strong alignment with PeakMade's values and collaborative culture

Preferred

Bachelor's degree from an accredited four-year college or university

Position is remote, but based in the Midwest or Eastern United States. Preference given to candidates located in Atlanta, Florida, Chicago, or Nashville