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Busey · 16 hours ago

Teller | Channahon

Channahon, IL

Full-time

Onsite

New Grad, Entry Level

$18.75/hr - $21/hr

Busey is a financial institution seeking a Teller to assist customers with their financial transactions while providing excellent customer service. The Teller will process deposits, withdrawals, and loan payments, ensuring compliance with banking regulations and maintaining accuracy in all operations.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Greet customers and provide assistance in a friendly and professional manner

Address customer inquiries and resolve concerns related to their accounts and banking services

Offer information about bank products and services, including promotions, new accounts, loans, and credit cards

Process customer deposits, withdrawals, check cashing, and account transfers

Verify customer identities and ensure transaction accuracy

Balance cash drawers and maintain proper records of all transactions

Ensure compliance with all applicable banking policies, procedures, and regulations

Accurately count, handle, and safeguard cash and other negotiable instruments

Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities

Assist customers with account inquiries, including balances, statements, and transaction history

Support customers in completing forms for various banking requests (e.g., stop payments, account closures)

Process loan payments and assist with basic loan inquiries

Identify opportunities to promote additional bank services and products that meet customer needs

Refer customers to other departments (e.g., loans, investments, credit) when appropriate

Ensure all transactions are completed in compliance with the bank’s policies and legal regulations

Maintain the confidentiality of customer information

Report suspicious activities or potential fraud

Maintain accurate records and documentation of all transactions

Assist with reconciling daily transactions and balancing the cash drawer

Qualification

Customer service skillsBank compliance knowledgeCash handling experienceInterpersonal communicationBasic office equipment operationLift 50 poundsDecision making under pressure