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NeurAbilities Healthcare · 16 hours ago

ABA Practice Manager

Harrisburg, PA

Full-time

Onsite

Mid, Senior Level

3+ years exp

NeurAbilities Healthcare is a distinguished specialty healthcare provider focused on transforming the lives of individuals with autism and other neurodevelopmental disabilities. The ABA Practice Manager is responsible for optimizing business performance at ABA sites, overseeing operations, ensuring compliance, and leading clinical paraprofessional teams.

ConsultingHealth CareHospitalMedical

Diversity & Inclusion

Responsibilities

Responsible for the hiring, performance management, and development of operations staff within assigned site

Supervises or manages, directly or through qualified subordinates, all operations staff within assigned site and ensures completion of assigned tasks

Provides operational guidance and administrative training to clinical and operations staff

Supports the clinical team in the identification and hiring of Board-Certified Behavior Analysts (BCBAs) and Behavior Specialist Consultants (BSCs). Conducts the operational component of interviews

In the absence of Client Service Coordinator (CSC), the PM is responsible for all tasks outlined in the CSC job description

Owns and manages key operational performance indicators of respective site(s) (including Census, Billed Clinical Hours, Staff Productivity, Cancellations, and Staff Retention)

Analyzes weekly metrics, conducts weekly site meetings to devise action plans, reports on weekly projections, and ensures progress against action plans

Collaborates with clinical management on meeting clinical performance benchmarks

Drives site census and staff growth through building local community relationships by conducting marketing outreach for at least 1 hour per week

Responsible for operational oversight of Behavior Health Technicians, including hiring, administrative training, maintaining full schedules, and performance

Supports new hire training, shadowing, EMR profiles/clinic access, schedules, and employment files (as needed)

Forecasts staffing needs for site and presents needs on a recurring basis

Manages office supply inventory and day-to-day facility functions. Reports issues, conducts monthly fire/quarterly emergency drills, provides incident reporting, and ensures office needs are met

Adheres to site budget for office supplies and IT needs and communicates any needs to Regional Director for approval

Comply with all company policies and state regulations related to client intake, visits, assessments, documentation, and file management

Ensures compliance and adherence to all HIPAA requirements and regulatory agencies

Supports clinical team (BCBA/BSC, Clinical Director/Supervisor) in providing high quality care, through supporting patient scheduling, scheduling family meetings, etc

Adjusts posting errors requested by Billing and ensuring session conversions are completed

Qualification

Operations ManagementPerformance Metrics AnalysisStaff SupervisionHealthcare AdministrationCompliance KnowledgeCommunity OutreachTeam Leadership

Required

Bachelor's degree in business, Public Health, Healthcare Administration, or related field; or

3+ years' relevant experience in a business operations environment

3+ years' experience within operations, evaluating metrics and optimizing performance

1+ year of supervisory experience leading diverse teams towards a common goal

Benefits

Generous Paid time off: 20 days of PTO, 1 Floating Holiday (Joy Day), plus an additional 7 paid holidays for qualified employees.

$1,000.00 CEU stipend and additional PTO time for conference attendance, Career pathways for leadership in a rapidly growing company.

Comprehensive Benefits Package: Medical, dental, and vision insurance (lowest cost medical plan is $.50 biweekly), Company paid Life and AD&D insurance, Voluntary short and long -term disability plans available for qualified employees, 401K matching 100% of 3% of total compensation plus 50% for 3-5% of total compensation.