Shaner Hotels · 14 hours ago
Front Office Manager | Atlanta Le Meridien
Atlanta, GA
Full-time
Onsite
Entry, Mid Level
1+ years expShaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. They are seeking a Front Office Manager to oversee hotel operations, manage guest services, and ensure high-quality service standards.
HospitalityResortsRestaurants
Responsibilities
Be available to work a flexible schedule, including weekends, holidays, and varied shifts
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures
Handle guest complaints ensuring guest satisfaction
Hire, train and develop hotel team members and ensure all required training is complete according to standards
Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands
Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed
Ensure all end of month reports are completed to standard
Assist staff with their job functions to ensure optimum service to guests
Monitor and maintain cleanliness, sanitation, and organization of assigned areas
Monitor and ensure that all cashiering procedures comply with accounting policies and standards
Other duties as assigned
Qualification
Required
Minimum 1-3 years of front office management experience in the hospitality industry
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
High school graduate or equivalent, some college preferred
Preferred
Bilingual English/Spanish a plus
Knowledge of local activities and attractions appropriate for clientele
Company
Shaner Hotels
Shaner Hotels is a hotel developer, owner and operator in a progressive global hospitality industry.
1001-5000 employees
H1B Sponsorship
Shaner Hotels has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$109.6M2013-06-11Private Equity· $50M
2007-01-01Private Equity· $59.6M
Recent News
2024-11-27
Hotel Management Network
2024-04-27
Company data provided by crunchbase