Mount Sinai Medical Center ยท 22 hours ago
System Analyst II Digital Health
Miami Beach, FL
Full-time
Onsite
Mid Level
3+ years expMount Sinai Medical Center is committed to providing high-quality healthcare and is seeking a System Analyst II in Digital Health. The role involves workflow analysis, service delivery, and system testing to enhance operational efficiency and support healthcare delivery processes.
Health CareHealth DiagnosticsMedical
Responsibilities
Attitude - Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner
Teamwork - Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner
Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner
Service Management - Actively monitors assigned HEAT tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner
Workflow Analysis - Independently performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes
Testing - Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies. Provides input for testing scripts with workflow updates/system upgrades/implementations
Upgrades/Optimizations - Performs system activities related to upgrades and optimization with vendor assistance
Projects and New System Implementations - Executes assigned tasks within specified time frame. Able to manage multiple projects while maintaining portfolio of regular support assignments
Issue Resolution - Utilizes system knowledge and available resources to address routine issues
Leadership - Actively participates in departmental and customer team meetings. Prepares and presents substantial portions of meetings on a regular basis. Acts as a team resource by taking notes or other support activities
Knowledge - Achieves and maintains up-to-date application knowledge for assigned applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks
Downtime Processes - Reviews and provides input for development of downtime processes. Actively participates in testing of downtime processes. Activities may include executing test scripts, working with end users or other tasks to support downtime activities
Training - Provides input related to the development of training content for users. Assist with formal training classes when necessary in the form of teaching, proctoring, materials preparation or other tasks as necessary
Qualification
Required
Bachelor's Degree or equivalent experience
3-4+ years experience with large hospital applications/systems preferred
Relevant application certification desired (when applicable)
Benefits
Health benefits
Life insurance
Long-term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance program
Wellness program
On-site housing for select positions and more!
Company
Mount Sinai Medical Center
Mount Sinai Medical Center provides healthcare services, including cardiology, neurology, orthopedics, endocrinology, and gastroenterology.
1001-5000 employees
H1B Sponsorship
Mount Sinai Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (28)
2023 (19)
2022 (12)
2021 (3)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Gino Santorio
President & CEO
wendy stuart
Chief Nursing Officer, Senior Vice President,
Recent News
HealthCareIT News
2025-11-26
2025-11-18
Company data provided by crunchbase