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MercyOne · 15 hours ago

Receptionist - Mercy Clinical Psychology - Full Time

Mason City, IA

Full-time

Onsite

New Grad, Entry Level

MercyOne is a healthcare provider that offers expert health care services across northern Iowa. They are seeking a Receptionist who will manage front desk responsibilities, greet patients, schedule appointments, and handle insurance information to ensure a smooth clinic operation.

Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care

Responsibilities

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions

Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies

Answer phone calls and direct them appropriately

Schedule appointments according to office guidelines

Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts

Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record