Mount Sinai Medical Center ยท 15 hours ago
System Analyst III
Miami Beach, FL
Full-time
Onsite
Senior Level
5+ years expMount Sinai Medical Center is committed to providing high-quality health care and is seeking a System Analyst III to join their team. The role involves performing workflow analysis, managing system upgrades, resolving complex issues, and leading training efforts for users.
Health CareHealth DiagnosticsMedical
Responsibilities
Attitude - Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner
Teamwork - Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner
Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner
Service Management - Actively monitors assigned HEAT tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner
Workflow Analysis - Independently performs workflow analysis and design with input and guidance from key operational leadership. Demonstrates understanding of interdependent workflows across departments/systems. Facilitates workflow adoption on new processes
Testing - Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies. Develops testing scripts for workflow updates/system upgrades/implementations
Upgrades/Optimizations - Performs system activities related to upgrades and optimization with minimal assitance
Projects and New System Implementations - Executes assigned tasks within specified time frame. Able to manage multiple projects while maintaining portfolio of regular support assignments. Able to examine exisiting system design for optimization opportunities, based on experience. Performs duties with little direction required
Issue Resolution - Utilizes system knowledge and available resources to address complex issues. Meets both system and operational requirements
Leadership - Leads departmental and customer team meetings. Prepares and presents substantial portions of meetings on a regular basis. Acts as an internal consultant for operational leadership
Knowledge - Achieves and maintains up-to-date application knowledge for multiple applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks. Recognized as an expert in assigned areas of system support
Downtime Processes - Leads development of downtime processes. Actively participates in testing of downtime processes. Demonstrates broad understanding of downtime as it affects the enterprise
Training - Independently constributes to the development of training content for users. Infuses training with key workflow information and best practices related to system use. Assists with formal training classes when necessary in the form of teaching, proctoring, materials preparation or other tasks as necessary
Qualification
Required
Bachelor's Degree or equivalent experience
5-6+ years experience with large hospital applications/systems preferred
Relevant application certification desired (when applicable)
Benefits
Health benefits
Life insurance
Long-term disability coverage
Healthcare spending accounts
Retirement plan
Paid time off
Pet Insurance
Tuition reimbursement
Employee assistance program
Wellness program
On-site housing for select positions and more!
Company
Mount Sinai Medical Center
Mount Sinai Medical Center provides healthcare services, including cardiology, neurology, orthopedics, endocrinology, and gastroenterology.
1001-5000 employees
H1B Sponsorship
Mount Sinai Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (28)
2023 (19)
2022 (12)
2021 (3)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Gino Santorio
President & CEO
wendy stuart
Chief Nursing Officer, Senior Vice President,
Recent News
HealthCareIT News
2025-11-26
2025-11-18
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