Independence Dental Services · 4 weeks ago
Regional Director of Operations
Dallas, TX, US
Full-time
Hybrid
Director/Executive
8+ years expIndependence Dental Services is seeking a Regional Director of Operations to provide high-level operational leadership for a portfolio of dental practices. The role involves managing Regional and Office Managers, driving operational consistency, and contributing to strategic planning and operational innovation to achieve growth and profitability targets.
DentalHealth CareMedical
Responsibilities
Oversee day-to-day operations across a portfolio of at least 15 practices, ensuring adherence to IDS standards, policies, and performance expectations
Lead, coach, and develop Regional Managers and Office Managers to build strong, capable leadership teams within each location
Ensure consistent execution of operational workflows, patient experience standards, and compliance requirements
Monitor and drive key financial metrics, including revenue growth, EBITDA performance, expense management, and AR improvement
Partner with Finance to develop accurate forecasting and budgeting for assigned markets
Identify and act on opportunities to optimize profitability and operational efficiency across the portfolio
Provide regular performance coaching and career development for Regional Managers and Office Managers
Foster a positive and accountable culture, emphasizing continuous improvement and leadership excellence
Support succession planning and leadership readiness for key operational roles
Partner with corporate departments (HR, Finance, RCM, Procurement, Clinical, Marketing, M&A) to implement enterprise initiatives at the regional level
Serve as a key point of escalation for complex operational, compliance, or personnel issues within the portfolio
Contribute to enterprise-level operational planning and strategic decision-making in partnership with the Director of Operations
Lead the integration of newly acquired practices within the assigned region, ensuring cultural alignment and operations readiness
Support market expansion efforts through operational due diligence, onboarding and performance ramp-up
Qualification
Required
Bachelor's degree in Business Administration, Healthcare Management, or related field required
Minimum of 8–10 years of multi-site operational leadership experience, preferably in a dental service organization (DSO) or multi-unit healthcare environment
Proven track record of managing at least 15 locations or equivalent in aggregate business volume
Strong financial acumen with experience in budgeting, forecasting, and P&L management
Exceptional leadership, coaching, and team development skills
Strong problem-solving ability with a track record of improving operational performance
Excellent communication and collaboration skills with the ability to influence at all levels of the organization
Willingness to travel regularly within assigned markets, up to 75%
Preferred
MBA or advanced degree preferred
Company
Independence Dental Services
Independence Dental Services is an organization that provides digital technologies for effective treatment procedures for patients.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$15.77MKey Investors
Bregal Sagemount
2023-02-16Series Unknown· $2.57M
2021-04-09Debt Financing· $13.2M
Leadership Team
Lane Theriault
Chief Executive Officer
John Geary
Chief Operating Officer
Recent News
The Firmament Group
2023-09-11
2023-02-20
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