O'Reilly Hospitality Management, LLC · 20 hours ago
Catering Sales Manager (Nonexempt)
O'Reilly Hospitality Management, LLC is a forward-thinking company committed to empowering team members and fostering community involvement. They are seeking a Catering Sales Manager responsible for generating revenue through client relationships, overseeing event coordination, and managing strategic planning to ensure customer satisfaction and profitability.
ConsultingHospitalityProduct Design
Responsibilities
Solicit new and existing accounts to meet and exceed revenue goals through prospecting, sales calls, site inspections, and written communication
Maximize revenue by selling all hotel facets, including room rentals, A/V, and additional revenue opportunities to previous, current, and potential clients
Build repeat business by fostering long-term client relationships and consistently meeting client expectations
Participate in trade shows, sales blitzes, and industry-related organizations (NACE, MPI) to generate new business
Oversee monthly forecasting, annual budget processes, and productivity evaluation
Direct yield management, leveraging historical data to drive profitability
Research competitors’ products, services, and pricing to develop strategic business plans
Evaluate each catering business opportunity to maximize revenue and ensure customer satisfaction
Collaborate with the banquet department and vendors to ensure smooth event operations
Provide direction and coordination for the execution of catering events, overseeing the details outlined in banquet event orders
Ensure client satisfaction by delivering creative and innovative event setups, menus, and group functions in collaboration with the Chef
Maintain up-to-date knowledge of market trends, competition, and key hotel clients
Utilize sales software (e.g., Delphi, Word, Excel) effectively to track performance and manage events
Ensure compliance with attendance rules and be available for work on a regular basis
Embrace the OHX Experience, O'Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures
Perform additional duties as required or requested
Qualification
Required
1-2 years of catering sales experience required
Strong leadership, organizational, and communication skills
Excellent communication, presentation, organization, time management, and listening skills
Proficiency in Microsoft Office (Word, Excel) and sales software (e.g., Delphi, SalesPro)
Ability to manage multiple tasks simultaneously while maintaining attention to detail and prioritizing deadlines
Strong interpersonal skills and the ability to interact with various levels of clients and hotel management
Self-confident, energetic, and enthusiastic with the ability to work independently
Proven ability to motivate team members and work cohesively in a team-oriented environment
Demonstrated sales expertise, including closing and negotiating skills
Minimum High School Diploma or GED required
Preferred
Experience at a similar-sized and quality hotel
Bachelor's degree
Benefits
401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!