Operations Specialist - Remote-Based jobs in United States
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CLEAResult · 12 hours ago

Operations Specialist - Remote-Based

CLEAResult is seeking a talented individual to join their team as an Operations Specialist. This role involves ensuring smooth delivery of projects and programs, managing program data, and facilitating communication with clients and stakeholders.

ConsultingEnergyEnergy EfficiencyOil and GasWater
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H1B Sponsor Likelynote

Responsibilities

Manage program data and conduct analysis
Assists Program Manager with Program utility braiding and other program metrics
Perform client and internal reporting and communications with exceptional attention to accuracy and professionalism
Train, review work quality, oversee timelines, address system functionality, and drive process improvements in cooperation with co-workers
Enter, track and report on customer data using a variety of tools
Communicate with customers regarding Program rules via email and phone
Participate in team and/or client meetings to provide updates and address action items, identify and escalate issues or areas of concern
Other duties as Program needs may change or require

Qualification

Data managementExcel proficiencyCustomer serviceProcess improvementCommunication skills

Required

3-6 years' experience in data management and customer service
Proficiency in Excel - able to perform intermediate to advanced level functions
Manage program data and conduct analysis
Assists Program Manager with Program utility braiding and other program metrics
Perform client and internal reporting and communications with exceptional attention to accuracy and professionalism
Train, review work quality, oversee timelines, address system functionality, and drive process improvements in cooperation with co-workers
Enter, track and report on customer data using a variety of tools
Communicate with customers regarding Program rules via email and phone
Participate in team and/or client meetings to provide updates and address action items, identify and escalate issues or areas of concern
Be responsive and sensitive to customers' needs, and document each contact with the customer and any referring agency
Ensure adherence to internal and system protocols to use CLEAResult systems, documents, and tools, especially concerning confidential customer financial data
Ensure the Program Manager and other stakeholders remain informed of the status of projects
Have a track record of displaying excellent judgment and independent decision-making for matters concerning project execution, data storage, and data organization

Preferred

Bachelor's degree preferred

Company

CLEAResult

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CLEAResult is an innovative thinker in energy management and delivers the insight and technology to unleash the value of energy.

H1B Sponsorship

CLEAResult has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (5)
2021 (3)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
General AtlanticGeneral Catalyst
2024-09-03Acquired
2013-06-17Private Equity
2011-02-22Series Unknown

Leadership Team

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Richard McBee
President and Chief Executive Officer
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Company data provided by crunchbase