Texas Health and Human Services ยท 17 hours ago
Salesforce Administrator
Austin, TX
Contract
Hybrid
Senior Level
$7,015.16/mo - $11,864.50/mo
5+ years expTexas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. The Salesforce Administrator performs advanced computer systems analysis work, troubleshooting, and customer support of the HHSC Grants Management System in Salesforce, while also making recommendations for process improvements and maintaining documentation.
Health Care
No H1B
Responsibilities
Performs systems administration and production support of the HHSC Grants Management System Salesforce org and its environments. Monitors application health. Troubleshoots and provides solutions to end-user issues. Accurately represents the business needs, and effectively communicates them with end users and Salesforce team. (30%)
Monitors, maintains, and implements Salesforce org configurations, health of application environments, and ensures Salesforce data and metadata backups are completed. (30%)
Creates, modifies, and deactivates user accounts. Maintains user profiles, permission sets, groups, and queues, as needed. (15%)
Creates and maintains reports and dashboards. Performs production deployments, as needed. (10%)
Creates and maintains system documentation. Serves as subject matter expert for security assessment reviews of the Salesforce Grants Management System. (10%)
Participates in team meetings. Performs other duties as assigned. (5%)
Qualification
Required
Graduation from a four-year college or university with major coursework in business or a related field
Candidate has a minimum of 5 (five) years of Salesforce administration or implementation experience
Candidate has a minimum of 4 (four) years of experience with Software Development Lifecycle (SDLC) process, coding standards, change control, and version management
Candidate has a minimum of 3 (three) years of experience in enterprise-level Salesforce projects using Agile (Scrum) software development methodologies
Knowledge in Salesforce configuration and support
Knowledge of the capabilities and limitations of computer systems or management information systems
Knowledge of applications development, data, security, and prioritization
Knowledge of Software Development Life Cycle (SDLC) methodologies such as Waterfall, Agile, Scrum, XP and Lean Development
Skill in using a PC and Microsoft Excel, Visio, Outlook, PowerPoint, Word, and SharePoint
Skill in problem solving, conflict resolution, and negotiation
Skill in working collaboratively and cooperatively with colleagues and in building consensus
Skill in writing analyses, documentation, proposals, plans, policies, procedures, standards, or reports
Ability to guide technology decisions relative to the Salesforce environment and serve as subject matter expert resource to others
Ability to work independently and deliver results in an environment of broad, consultative management
Ability to plan, organize, schedule, assign, and monitor completion of assigned initiatives
Ability to manage multiple overlapping initiatives
Ability to present information to a variety of audiences, verbally and in writing, and to communicate clearly, concisely, and effectively
Preferred
Salesforce Certified Administrator is preferred
Benefits
100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement
Company
Texas Health and Human Services
Texas Health and Human Services is an agency that focuses on improving health, safety and well-being.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dr. Napoleon Broughton
Chief Executive Officer: Life Enhancement Solutions
John F. Palermo
CTO Strategic Analyst VI
Recent News
Help Net Security
2025-04-09
Fort Worth Star-Telegram
2024-04-01
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