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MKS2 Technologies · 13 hours ago

Business Line Management Instrumentation Engineer (Dynatrace)

United States

Full-time

Remote

Senior Level

5+ years exp

MKS2 Technologies, LLC is an award-winning high growth small business specializing in innovative technology solutions. They are seeking a Business Line Management Instrumentation Engineer to work on performance monitoring solutions, serve as the technical point of contact for customers, and contribute to the design and implementation of monitoring solutions using Dynatrace and other tools.

Cyber SecurityInformation TechnologySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Work as an Instrumentation Engineer on our team as we help the customer overcome their most difficult challenges in performance monitoring

Work directly on assigned ServiceNow tasks

Perform as the technical POC for customers as you contribute to monitoring solution design, implement and execute the monitoring solution, resolve technical issues, update ServiceNow Visual Task Boards to document work, and actively participate in quality assurance efforts

Apply your knowledge to perform routine work such as adding and removing devices from Dynatrace and other monitoring tools like SolarWinds

Qualification

DynatraceSystem architectureSystem integrationServiceNowAWS/AzureTechnical managementRequirements analysisCommunication skills

Required

5+ years of experience in providing technical support in system architecture, system design, system integration, and technical management

1+ years of experience in Dynatrace with installing OneAgent, Dynatrace APIs, dashboards, and data trend analysis in a monitoring tool, integrating with cloud performance monitoring tool alerts (AWS/Azure)

Ability to assist in providing technical input to the application performance monitoring solution development

Experience with providing requirements analysis, to include identifying requirements and deficiencies in hardware and software products

Knowledge of reviewing and identifying gaps in application performance monitoring capabilities

Ability to advise customer in monitoring solution and knowledge transfer on using monitoring tools

HS diploma or GED and 13+ years of relevant professional experience or BA or BS degree in computer science, electronics engineering, or other engineering or technical discipline with 5+ years of relevant professional experience