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Nicolet National Bank · 20 hours ago

Floating Teller

Appleton, WI

Full-time

Onsite

Entry Level

1+ years exp

Nicolet National Bank is committed to community banking and serving customers with excellence. The Teller position involves interacting with customers to complete transactions, resolve problems, and promote bank products and services while maintaining high customer service standards.

BankingFinanceFinancial Services

Responsibilities

Attracts and retains customer relationships by extending a courteous greeting and by providing accurate and timely customer service which includes, but is not limited to, cashing checks, accepting deposits, and withdrawals, handling loan payments, dispensing cashier’s checks and bonds, paying savings withdrawals within established guidelines to ensure customer satisfaction

Organizes, balances and proofs cash daily to maintain accurate transactions processed. Identifies payees and verifies signatures and endorsements

Stays current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements

Answers customer telephone inquiries and provides information in accordance with Nicolet policies

Assists with night depository duties, which includes logging bags, processing deposits, making change orders, issuing receipts, etc

Promotes Nicolet products and services by identifying customer needs and suggesting appropriate products to increase customer account relationships. Recommends corrective services to resolve customer complaints

Floats between multiple branches

Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet

Ability to understand the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification. A commitment to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives

Performs all other duties as assigned