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Texas Health and Human Services · 18 hours ago

Innovation Lead

Austin, TX

Full-time

Hybrid

Senior Level, Lead/Staff

$8,488/mo - $13,151/mo

8+ years exp

Texas Health and Human Services is committed to creating a positive impact in the lives of fellow Texans. The Innovation Lead will drive cloud and AI innovation initiatives, delivering strategic solutions that align with agency objectives and enterprise architecture, while managing multiple innovation projects and guiding solution delivery.

Health Care

No H1B

Responsibilities

Defining and managing innovation roadmaps, overseeing proof-of-concept portfolios, and ensuring smooth transitions from pilot projects to full-scale production. Responsibilities also include supervising the development of business cases, conducting feasibility studies, and crafting modernization strategies. Additionally, this position requires partnering with enterprise architects to design cloud and AI solutions that are scalable, secure, and sustainable, supporting overall enterprise goals and technology advancement

Engage with stakeholders through interviews, conducting research on emerging technologies, and leading design-thinking workshops to foster innovation. The analyst thoroughly examines current versus future state processes to pinpoint gaps and recommends AI or cloud-enabled solutions tailored to organizational needs. Additionally, the position is responsible for developing comprehensive requirements, user stories, and process flows to support both pilot projects and large-scale enterprise initiatives

Overseeing the entire innovation delivery process, encompassing planning, prioritization, implementation, testing, and final handoff. Involves diligently tracking key milestones, identifying risks, and monitoring performance metrics to ensure projects are completed on time and maintaining high standards of quality. Additionally, the position is responsible for coordinating cross-functional teams, vendors, and technical resources to facilitate scalable and effective solution deployment

Lead or support solution validation activities, including evaluating AI models, conducting performance testing, and coordinating deployment efforts. Collaboration with DevOps, data, and cloud engineering teams is essential to ensure the effectiveness of implemented solutions. Additionally, the position requires monitoring post-launch outcomes and continuously iterating solutions based on user feedback and performance metrics

Assessing technology trends, evaluating emerging AI tools, and reviewing cloud services to identify and recommend strategic investments for the organization. Additionally, the position is responsible for providing comprehensive reporting, analysis, and actionable recommendations that guide enterprise IT and innovation initiatives, ensuring that technological advancements align with the agency’s goals and support future growth

Ensure the successful adoption of new solutions; this role leads to training, communication, and documentation initiatives. Additionally, it supports change management by engaging stakeholders through interactive demonstrations and providing educational materials that facilitate understanding and buy-in for emerging technologies

Collaborate with enterprise teams to support CTO-level initiatives and other special projects assigned

Qualification

Cloud platformsAI initiativesAgile delivery frameworksProject managementJIRAAzure DevOpsServiceNowAnalytical skillsStakeholder managementPublic sector knowledgeMentoringProblem-solvingCommunication skills

Required

Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience on a year for year basis)

8+ years of experience in technology innovation, systems analysis, or product delivery

Proven experience leading cloud, AI, or emerging technology initiatives from concept to production

Strong knowledge of cloud platforms (Azure, AWS, GCP), SaaS, and system integration

Experience with rapid prototyping, and scaling innovations

Expertise in project management and agile delivery frameworks (Scrum, Kanban, hybrid)

Proficiency with JIRA, Azure DevOps, ServiceNow, or similar tools for managing requirements and backlogs

Strong analytical skills for evaluating technology trends, creating business cases, and measuring ROI

Excellent communication, facilitation, and stakeholder management skills with both technical and executive audiences

Experience leading cross-functional teams and vendor management efforts

Ability to mentor and guide teams on innovation, product management, and modernization practices

Knowledge of public sector modernization initiatives and data-driven decision-making

Strong understanding of data-driven decision-making and reporting tools

Ability to mentor junior analysts and promote best practices in requirements and product management

Knowledge of the limitations and capabilities of computer systems, the techniques used in the design of non-automated systems, information technology equipment, applicable programming languages, computer hardware and software, computer operating systems, writing program code, and automated mapping

Skill in solving problems; in scheduling, testing, installing, and implementing programs; and in troubleshooting computer systems

Ability to analyze systems and procedures, to write and revise standards and procedures, and to communicate effectively

Ability to oversee and/or supervise the work of others

Proven ability to gather, document, and manage business and technical requirements for enterprise solutions

Demonstrated ability to translate emerging technology potential into actionable business solutions in complex environments