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Accenture Federal Services · 14 hours ago

Sr. ServiceNow Business Analyst

Washington, DC

Full-time

Onsite

Mid, Senior Level

$98K/yr - $185K/yr

5+ years exp

Accenture Federal Services is dedicated to helping the US federal government enhance national strength and safety. As a Senior ServiceNow Business Analyst, you will analyze organizational needs and design technology-integrated processes, collaborating with teams to optimize business models and support agile development projects on the ServiceNow platform.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Analyze organizational needs and design technology-integrated processes and systems

Assess current business operations, identify customer requirements, and define future-state solutions that align with organizational goals

Research, gather, and synthesize information to optimize business models for efficiency and effectiveness

Collaborate with cross-functional teams to translate business needs into technical requirements and support agile development projects on the ServiceNow platform

Qualification

ServiceNow architectureRequirements gatheringFunctional testingAgile developmentServiceNow Certified System AdministratorServiceNow PSDS experienceServiceNow CSM experienceNowAssist familiarityVirtual Agent capabilitiesCertified Scrum Master