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Kettering Health · 15 hours ago

Systems Architect-IS Administration

Miamisburg, OH

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. They are seeking a Systems Architect-IS Administration to define and maintain the enterprise communications architecture roadmap, collaborate with cross-functional teams, and ensure compliance with healthcare industry guidelines.

FitnessHealth CareHospitalMedical

Responsibilities

Define and maintain the enterprise communications architecture roadmap, aligning technology strategy with clinical, operational, and business priorities

Collaborate with cross-functional teams, including developers, business analysts, and healthcare professionals, to understand requirements and ensure the communication workflows/platforms aligns with organizational goals

Develop communication strategies, frameworks, and best practices, ensuring compliance with healthcare industry guidelines and regulatory requirements

Design secure, resilient, and scalable communication platforms across voice, video, messaging, and contact center capabilities. Develop and maintain architecture standards, reference designs, and documentation

Evaluate emerging technologies and vendors, providing architectural guidance and recommendations

Provide technical guidance and mentorship to engineering and development teams, ensuring they understand and implement platform standards and strategies effectively

Conduct thorough technical assessments and feasibility studies to determine the most suitable approaches and tools for specific healthcare use cases across platforms

Ensure the security and privacy of patient data by adhering to healthcare regulations, including HIPAA (Health Insurance Portability and Accountability Act), and implementing robust authentication and authorization mechanisms

Monitor and troubleshoot communication processes, promptly identifying and resolving issues to maintain high system availability and data integrity. Serve as an escalation point for complex technical challenges related to communication systems

Stay up to date with the latest advancements and emerging trends in healthcare communication standards and technologies and apply this knowledge to enhance communication capabilities within the organization

Collaborate with external vendors and healthcare partners to improve patient care and operational efficiency

Apply the KH IS Framework management system to the execution of this role

Qualification

Enterprise communications technologiesNetworking fundamentalsHealthcare APIsCisco CCNP certificationMicrosoft Azure certificationEpicFHIR/HL7Vendor-agnostic mindsetInfluenceStrategic thinkingCommunication skills

Required

10+ years of experience in IT infrastructure or communications engineering

5+ years in an architectural or senior technical leadership role

Experience designing and supporting enterprise-scale communication platforms

Bachelor's degree in computer science, Information Systems, or a related field or equivalent combination of experience in healthcare information technology and/or communication technologies

Cisco CCNP Enterprise/Collaboration or related industry certification (i.e. Aruba, Juniper) required

Microsoft Certified: Azure Fundamentals (AZ-900) required

Certified Wireless Network Professional (CWNP) required within 6 months of hire

Azure: AZ 305 Designing Microsoft Infrastructure Solutions required within 1 year of hire

Preferred

Enterprise communications technologies, including: Voice and Telephony (on-prem and cloud), Unified communication and collaboration platforms, Contact center solutions, Video conferencing and virtual care platforms

Strong understanding of networking fundamentals, Quality of Service (QoS), security and identity management

Proven ability to design, document, and govern complex architectures

Programming or scripting experience with a solid understanding of healthcare APIs

Familiarity with Epic, and FHIR/HL7 integration concepts preferred

Strong communication skills with both technical and non-technical audiences

Ability to influence without authority and guide cross-functional decision making

Vendor-agnostic mindset with a commitment to staying current on industry trends

Strategic thinking with the ability to translate vision into executable architecture

Healthcare experience strongly preferred