Columbia Bank New Jersey · 14 hours ago
Universal Operations Specialist I - Irving Street, Rahway, NJ
Rahway, NJ, US
Full-time
Onsite
Entry, Mid Level
$23.05/hr - $30.32/hr
2+ years expColumbia Bank New Jersey is seeking a Universal Operations Specialist I to supervise teller operations and oversee training for Universal Bankers. The role involves maintaining security in the teller area, managing daily consolidations, and assisting in reaching branch goals.
BankingFinancial ServicesMortgage
Responsibilities
Supervises teller operations including direct responsibility of teller portion of Universal Banking training. Schedules hours and work assignments for all teller personnel. Participates in performance appraisals
Ensures daily consolidation of teller sheets including all categories listed on office consolidation. Researches and resolves any problems pertaining to teller area
Maintains the security of the teller area, negotiable items and the opening and closing of the vault and contents. Assists in the overall security of the branch
Approves transactions on selected deposit accounts, including verification of signatures and endorsements on all withdrawals exceeding teller limits
Processes return items and items sent and received for collection. Handles uncollected and overdrafts for branch if assigned and within approved limits. Researches item and account. Determines action to be taken
Performs all teller activities outlined for the Universal Banker position as required. Assists in new accounts area when necessary
Handles adjustments to accounts and certificates. Processes business account transactions and night drops when applicable
Performs other job related duties as assigned
Qualification
Required
2-4 years of teller, platform and supervisory experience
High school diploma, general education degree (GED) or higher
Strong knowledge of banking products
Sound judgment in decision making and problem solving
Precise figure aptitude and strong attention to detail
Strong interpersonal, time management and organizational skills
Excellent verbal and written communication skills required
Strong PC skills and demonstrated knowledge of MS Office (Outlook, Word, Excel)
Ability to ask questions to learn about customer's financial needs and, when the customer sees the value, introducing them to other bank team members
Ability to work with manager to increase customer advocacy effectiveness through feedback and coaching
Ability to supervise/ lead Teller line and coach and mentor as needed
Ability to stand for extended periods of time
Ability to work weekends as needed or scheduled
Ability to lift up to 20 lbs
Preferred
Independent and highly motivated self-starter
Results oriented with proven track record to motivate self and others to accomplish objectives
Dedicated, enthusiastic, and driven; possesses a strong work ethic
A collaborator and team player, translating knowledge and experience into strong and productive relationships
Ability to deliver a seamless experience to the customer
Benefits
Medical, Dental, Vision and Rx which are contributory.
Bonus programs.
Employee Stock Option Program (ESOP).
Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
Paid Time Off (PTO) which includes Personal and Vacation Time.
Paid Sick Time.
Bank Holidays.
Employees may participate in the 401k program.
Company
Columbia Bank New Jersey
Columbia Bank New Jersey is a bank that offers home mortgages and home equity loan services in New Jersey.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-04-23IPO
Leadership Team
Matthew Smith
Senior Executive Vice President, Chief Operating Officer
P
Peter Michelotti
Vice President
Recent News
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