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IRALOGIX · 16 hours ago

Project Manager (EPMO) - Hybrid

Charlotte, NC, US

Full-time

Hybrid

Mid Level

3+ years exp

IRALOGIX is a high-growth institutional technology platform focused on providing solutions to IRA providers and retirement services. The Project Manager (EPMO) will drive strategic project execution and client onboarding, ensuring projects are completed on time and meet business goals.

AccountingEnterprise SoftwareFinTech

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Develop a strong understanding of IRALOGIX's products, services, and client needs

Lead project planning, scheduling, and execution, ensuring alignment with business goals and deadlines

Adapt quickly to evolving priorities and provide proactive course corrections to keep initiatives on track

Draft and maintain clear project documentation, including requirements, integration specifications, and setup processes

Monitor project risks and issues, developing mitigation strategies where needed

Collaborate cross-functionally with Sales, Relationship Management, Technology, and Operations to solve problems quickly and effectively

Oversee client operations and administrative support throughout the client lifecycle, escalating complex issues when necessary

Analyze operational data to inform agreements and servicing strategies; negotiate and implement requirements as needed

Serve as a key point of contact for clients, ensuring timely communication, issue resolution, and adherence to regulatory requirements

Champion process improvements that enhance efficiency, client satisfaction, and scalability

Track and report progress against milestones, leveraging both qualitative insights and quantitative metrics

Support leadership with executive-level updates, including clear presentations, data storytelling, and recommendations

Qualification

Client OnboardingProject ManagementCross-functional CollaborationPMP CertificationMicrosoft Office SuiteAnalytical ThinkingProcess ImprovementCommunication SkillsRelationship Building