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Paradies Lagardère · 1 week ago

Server - Aletitude Restaurant | Grand Rapids Airport

Grand Rapids, MI

Part-time

Onsite

New Grad, Entry Level

Paradies Lagardère is a company that provides dining services at the Grand Rapids Airport. The Server's role involves delivering First Class Service to guests, including taking orders, processing payments, and ensuring customer satisfaction.

Hospitality

Responsibilities

Exceed First Class Service standards and behavior with every guest, business partner and peers

Treat guest and peers in accordance with the core values of the company

Present the menu, answers questions, and makes suggestions regarding food and service

Observe guests to respond to any additional requests and determine when meal has been completed

Knowledgeable and enthusiastic about the restaurant's menu and products

Totals bill accepts payment following established guidelines

Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures

Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts

Build guest loyalty and enhance selling skills through the use of available training materials

Maintain clean organized work environment

Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation

Responds appropriately to guest concerns

Complete all side work duties which may include sweeping and mopping

Maintain current adult beverage certification. Ensure responsible service of alcohol

Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety

Other duties as assigned

Qualification

Customer service skillsPoint of sale systemRestaurant experienceAdult beverage certificationMathematics proficiencyCommunication skillsSelf-starterAdaptability

Required

High School diploma or GED

Experience handling money and a point of sale system

Ability to work various shifts in a 7/365 team-oriented environment

Excellent customer service skills and an ability to communicate effectively

Self-starter able to prioritize and handle various tasks simultaneously

Ability to adapt to changing priorities and unexpected situations

Ability to communicate clearly and concisely with Team Members, Managers, and Guests

Proficiency required in reading and writing and mathematics

Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

Preferred

Restaurant experience preferred

Company

Paradies Lagardère

Glassdoor2.9

Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.

Founded in 1960