Octapharma Plasma, Inc. · 13 hours ago
Donor Center Technician 1
Canton, OH
Full-time
Onsite
New Grad, Entry Level
0+ years expOctapharma Plasma, Inc. is seeking a Donor Center Technician 1 responsible for determining donor eligibility, plasma collection, and product processing while ensuring compliance with regulations. The role involves maintaining high levels of customer service and donor safety, operating plasmapheresis equipment, and performing quality control checks.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Ensure compliance with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance
Maintain high levels of customer service, donor confidentiality, and a positive donor experience
Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration, to ensure safety and product quality
Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion
Perform plasma collection and processing, including sterile product and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations
Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required
Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills
Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions
Maintain complete and accurate recordkeeping in compliance with company SOPs
Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events
Troubleshoot machine issues and perform routine quality control checks on equipment
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent (GED)
Three (3) months' experience in clerical or customer service position preferred
Ability to utilize all required and appropriate PPE (Personal Protective Equipment)
Ability to sit or stand for extended periods
Ability to tug, lift, and pull up to thirty-five (35) pounds
Ability to bend, stoop, or kneel
Occupational exposure to blood borne pathogens
Ability to view video display terminal less than 18” away from face for extended periods of time
Ability to enter an environment with a temperature of -40C or colder according to Standard Operating Procedures
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests
Ability to use assistive devices if needed for mobility or communication
Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis and be punctual
Ability to use a computer and other office equipment
Ability to communicate effectively, both verbally and in writing
Ability to focus and concentrate on tasks for extended periods
Ability to navigate the office environment safely, including stairs and elevators (if applicable)
Ability to travel up to 20% via airplane and vehicle (if applicable)
Benefits
Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Flexible spending account (FSA)
Tuition Reimbursement
Employee assistance program (EAP)
Wellness program
401k retirement plan
Paid time off
Company paid holidays
Personal time
Company
Octapharma Plasma, Inc.
About Us: Octapharma Plasma, Inc. helps change lives through the incredible power of plasma donation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Judy Smith
COO and EVP
Barry Pomeroy
Vice President - Finance
Recent News
Talk Business & Politics
2025-09-26
Company data provided by crunchbase