Horizontal Talent ยท 13 hours ago
Sr. IT Analyst
United States
Contract
Remote
Senior Level
$19/hr - $46/hrHorizontal Talent is seeking a dedicated and skilled Senior IT Analyst to support the deployment and rollout of innovative workflow solutions. This remote position offers an exciting opportunity to collaborate with global teams and enhance operational efficiencies.
Business DevelopmentConsultingStaffing Agency
Hiring Manager
Sachin Pandey
Responsibilities
Lead and participate in testing activities, including Process Integration Testing (PIT) and User Acceptance Testing (UAT)
Develop and standardize labeling and relabeling processes while coordinating with stakeholders for clear communication of changes
Support Design Operations teams by providing necessary assistance and ensuring alignment of operational standards
Identify areas for service and quality improvements, leading projects as a Subject Matter Expert
Serve as the first point of contact for internal customers to clarify processes and resolve issues
Maintain and create work instructions for new transitions and system implementations
Ensure compliance with corporate policies and legal requirements in all operations
Qualification
Required
Lead and participate in testing activities, including Process Integration Testing (PIT) and User Acceptance Testing (UAT)
Develop and standardize labeling and relabeling processes while coordinating with stakeholders for clear communication of changes
Support Design Operations teams by providing necessary assistance and ensuring alignment of operational standards
Identify areas for service and quality improvements, leading projects as a Subject Matter Expert
Serve as the first point of contact for internal customers to clarify processes and resolve issues
Maintain and create work instructions for new transitions and system implementations
Ensure compliance with corporate policies and legal requirements in all operations
Strong analytical and problem-solving skills with a focus on process improvement
Excellent communication and collaboration abilities to work effectively with diverse teams
Proficiency in project management and coordination of urgent requests
Ability to handle complex scenarios and troubleshoot effectively
Preferred
Experience in a global operational environment or similar role
Familiarity with ISO and Quality Management System (QMS) standards
Knowledge of data analysis and report generation
Experience with automated solutions in operational contexts
Company
Horizontal Talent
Horizontal Talent provides staffing services for IT, digital marketing, and strategic markets.
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeremy Langevin
Co-Founder and CEO
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