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CareVet · 1 week ago

Part Time Veterinary Client Service Representative and Receptionist

The Villages, FL

Full-time, Part-time

Onsite

New Grad, Entry Level

$16/hr - $18/hr

CareVet is seeking a compassionate and organized Part Time Veterinary Client Service Representative and Receptionist to join their team in The Villages, FL. This role is essential in providing exceptional customer service and support to clients and their pets, often during stressful situations.

FinanceHealth CareVeterinary

Responsibilities

Schedule appointments and manage the front desk calendar accurately

Handle client check-ins and check-outs, including processing payments and maintaining accurate financial records

Maintain and update patient records with attention to detail and accuracy

Answer phone calls promptly, provide information, and direct calls as necessary

Assist clients by answering questions and providing support during stressful or emotional situations

Demonstrate understanding of basic veterinary terminology and procedures to effectively communicate with clients and team members

Work collaboratively with veterinary staff to ensure smooth clinic operations

Maintain a calm and professional demeanor under pressure

Perform light physical tasks, including lifting up to 50 pounds as needed

Qualification

Veterinary receptionist experienceCustomer service skillsCommunication skillsComputer literacyFinancial acumenCalmness under pressureMultitaskingComfortable with animalsActive listeningTeamwork skills