NEOGOV · 2 weeks ago
On-Call Program Assistant
Kirkland, WA
Full-time
Onsite
Entry Level
$34.29/hr - $40.34/hr
2+ years expNEOGOV is seeking an On-Call Program Assistant to support community building events within Parks and Community Services. The role involves providing customer service, assisting with event logistics, and supporting various administrative tasks related to program operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides information and responds to inquiries. Staffs front office and provides customer service to participants, staff, and the general public
Performs registration procedures to include: enrolling in classes, accepting and receipting payments, maintaining wait lists, performing transfers, issuing class adjustments, program scholarships, compiling daily system totals and reconciliation for daily receipts of cash, check and credit card payments
Maintains and organizes supplies and equipment, purchases, and inventory materials, reconciles payments, p-card statements, contracts and billing
Responsible for facility rentals, including calculating and processing payments, deposits, refunds, scheduling and overseeing rental staff
Assists with data collection, reports, recordkeeping, expense, and revenue tracking, evaluating programs, new participant outreach, and quality assurance
Provides administrative support for Munis, TRIM, AdobeSign, Lucity, and similar programs including creating, entering, and processing contracts and agreements
Coordinates training and scheduling of staff, volunteers, and interns; provides emergency backup staffing as needed
Creates and maintains instructor contracts and enters into the City’s record management software. Coordinates the processing of contracts
Assists with the organization and production of department events (i.e. Green Kirkland Program, community building events, etc.)
Assists with publicizing and promoting programs, program brochure preparation, and maintaining City webpages
Inventories, purchases, maintains, and organizes program supplies and equipment
Qualification
Required
Education: High School Graduate or G.E.D
Experience: 2 years of customer service
1 year administrative support experience working in recreation, environmental, social, leisure, or education services
6 months of experience working with volunteers, youth, or older adults
Must possess a valid Washington State driver's license
Must possess or obtain CPR/First Aid certification within 6 months of hire
Preferred
Knowledge of registration software preferred
2 years of cashiering or bookkeeping experience preferred
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase