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Accenture Federal Services · 23 hours ago

ServiceNow Business Analyst/Tester

Washington, DC

Full-time

Onsite

Entry Level

$69K/yr - $124K/yr

1+ years exp

Accenture Federal Services is dedicated to helping the US federal government enhance national security and improve the lives of citizens. The ServiceNow Business Analyst/Tester role involves analyzing organizational needs, designing technology-integrated processes, and collaborating with cross-functional teams to optimize business models and support agile development projects.

ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Analyze organizational needs and design technology-integrated processes and systems

Assess current business operations, identify customer requirements, and define future-state solutions that align with organizational goals

Research, gather, and synthesize information to optimize business models for efficiency and effectiveness

Collaborate with cross-functional teams to translate business needs into technical requirements

Support agile development projects on the ServiceNow platform

Demonstrate expertise in requirements gathering, functional testing, and adapting to project demands

Qualification

ServiceNow architectureRequirements gatheringFunctional testingAgile developmentServiceNow CSA certificationServiceNow PSDS experienceServiceNow CSM experienceCertified Scrum Master