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American Red Cross · 15 hours ago

Business Operations Specialist II

St Louis, MO

Full-time

Onsite

Mid Level

3+ years exp

American Red Cross is the world's largest humanitarian network, seeking a full-time Business Operations Specialist to support the Missouri Arkansas Region. The role involves performing transactional activities such as budget monitoring, managing vendor relationships, and providing support to volunteers in administrative functions.

Health CareHumanitarianNon ProfitTraining

Responsibilities

Provides administrative budget monitoring and expenditure review regarding expenses including approval of regional procurement transactions

Collaborates with department leaders to ensure that programs are executed within budget

Prepares and analyzes expense data for department directors

Responds to internal/external requests for expense information and/or documentation as appropriate for input, tracking or reporting

Approves and ensures repairs are completed within budget and appropriate system is used to pay vendors, including generating work, service orders, purchase orders; and all functions are updated and current in eMax

Performs monthly uploads of facility documentation received from Facility Management

Provides direction and training to volunteers to handle the administrative transactions necessary for the business, ensuring that their efforts are well-coordinated with the strategic business goals

Evaluates volunteer performance

Plans work schedules, assigns or delegates work daily

Trains staff to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items

Provides administrative budget support such as: expense coding, financial report dissemination, analyzing monthly forecasting of expenses, initiation, monitoring, and approval of regional procurement transactions, establishing location processes for cash and card transactions, and ensuring that programs are executed within budget in collaboration with department leaders

May coordinate and train volunteers to assist with less complex daily transactional work

Lead system user/training for Business Applications and IT Services using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests

Support facilities/asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values/status

Maintain fleet inventory records, file, and maintain insurance claims and follow up with estimates/repairs

Maintain insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol to support meeting planning

Provide guidance and data for grant reports and respond to internal/external requests for information and/or documentation

Develop, maintain, and distribute a regional Standard Operating Procedures Manual to ensure consistent processes/procedures related to operations functions throughout the Region

Qualification

Budget monitoringFinancial reportingVendor managementMS Office proficiencyTeam collaborationAttention to detailOrganizational skills

Required

High School or equivalent required

Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required

Ability to work on a team

Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations

Excellent organizational skills and ability to work with attention to detail

Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders

Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook

Travel may be required

Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted)