Community Office Manager II jobs in United States
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C&N · 16 hours ago

Community Office Manager II

C&N is a longstanding financial institution dedicated to creating value through relationships with customers and communities. They are seeking a Community Office Manager to lead branch operations, drive business growth, and build strong client relationships while ensuring a high standard of customer service.

BankingFinancial ServicesInsuranceVenture Capital
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Growth Opportunities

Responsibilities

Manage daily branch activities, ensure operational efficiency, compliance, and a strong customer service culture
Develop and grow consumer and business relationships through personalized service, proactive outreach, and quality referrals
Represent C&N in the community, identify new opportunities, and lead your team to meet individual and branch goals
Match client needs with C&N’s banking products and services, and connect customers with internal experts when appropriate
Inspire and lead your branch team through effective training, performance feedback, and a shared commitment to success

Qualification

Branch ManagementSales ExperienceCustomer ServiceBusiness DevelopmentCritical ThinkingLeadershipTeam DevelopmentTrust BuildingCommunication SkillsInterpersonal Skills

Required

Bachelor's degree in a related field
4-6 years of previous related sales and management experience in a banking environment or related sales field
Obtain MLO # and register with NMLS (within 1 year of employment)
Medallion Stamp Signer (within 6 months of employment)
Ability to assess complex situations, make sound decisions, and implement practical solutions that support branch performance and customer satisfaction
Proven ability to inspire, coach, and lead teams toward shared goals while fostering a collaborative, high-performing work environment
Strong interpersonal skills with the ability to listen attentively, communicate clearly, and build trust with clients, employees, and partners
A passion for delivering exceptional service and driving business results through meaningful relationships and proactive solutions

Benefits

Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
Health & Wellness: Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
Employer-paid life and disability insurance.
Additional voluntary coverages to meet your unique needs.
Career Development: Access to education and development programs and ongoing support for personal and professional growth.

Company

C&N

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97% of Citizens & Northern Bank customers say they would recommend us to their family and friends.

Funding

Current Stage
Growth Stage
Total Funding
$15M
2021-05-20Debt Financing· $15M

Leadership Team

B
Brad Scovill
President & CEO
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Company data provided by crunchbase