Apply on Employer Site

Crane NXT · 16 hours ago

Director, Business Development - Field Service

USA

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Crane NXT is a premier industrial technology company, and they are seeking a Director of Business Development for Field Services to drive growth into new market segments with a focus on retail POS solutions. The role involves managing the full sales cycle, building relationships, and crafting tailored solutions to meet customer needs in the retail sector.

IndustrialIntrusion DetectionMachinery Manufacturing

Responsibilities

Develop and execute business development strategies for CPI’s Field Services, targeting retail and other key verticals

Manage the full sales cycle—from lead generation and prospecting to qualification, solution packaging, and closing—using Salesforce CRM

Build and expand CPI’s presence in the retail POS market by leveraging your network of OEMs, end customers, and industry partners

Identify customer needs and craft tailored solutions that differentiate CPI from competitors

Prepare and deliver compelling proposals and presentations to clients and internal stakeholders

Attend industry events, trade shows, and conferences to promote CPI’s field services and expand market reach

Collaborate with internal service teams to ensure exceptional delivery and customer satisfaction

Qualification

Retail POS experienceBusiness developmentSalesforce CRMTechnical field salesNegotiation skillsCustomer service orientedOrganizedCommunicationPresentation skills

Required

Bachelor's degree in business administration or equivalent experience in sales/business development

Minimum 5 years' experience in technical field sales or business development, with a strong track record in retail POS hardware, software, or services

Established network in the retail sector, with proven ability to open doors and build lasting relationships

Hands-on experience with CRM systems (Salesforce preferred) for managing sales pipelines and customer interactions

Demonstrated hunter mentality—self-motivated, results-driven, and relentless in pursuing new business

Excellent communication, negotiation, and presentation skills

Willingness to travel domestically and internationally (up to 50%)