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Crescent Hotels & Resorts · 17 hours ago

Information Technology Manager - Hotel

Reston, VA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Crescent Hotels & Resorts is seeking a talented IT Manager for the JW Marriott Reston Station, a luxury hotel in Northern Virginia. The IT Manager will oversee the planning, implementation, management, and security of the hotel's technology systems, ensuring smooth operations and compliance with Marriott International standards.

HospitalityLeisure

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Oversee daily IT operations, including property management system (PMS), point of sale (POS), back-office systems, and guest internet services

Ensure compliance with Marriott International IT policies, standards, and procedures

Manage hotel networks, servers, Wi-Fi, telecommunications, hardware, and software to ensure optimal performance and reliability

Provide timely support to associates and resolve technical issues quickly to minimize business disruption

Maintain data security, backups, and disaster recovery procedures to safeguard hotel and guest information

Partner with Marriott corporate IT teams to implement new systems, upgrades, and cybersecurity initiatives

Manage vendor relationships and service agreements related to IT hardware, software, and support contracts

Train associates on technology tools and systems to improve productivity and guest service

Monitor IT budget, track expenses, and recommend cost-effective solutions

Stay current with emerging hospitality technology trends to enhance guest experiences and operational efficiency

Qualification

IT managementHotel systemsCybersecurityData protectionTroubleshootingCommunication skillsLeadership skills

Required

3–5 years of IT management or supervisory experience, preferably in a hospitality or service environment

Strong knowledge of hotel systems (PMS, POS, CRM, back-office, Microsoft Office, networking, servers, and cloud solutions)

Experience managing cybersecurity, data protection, and compliance standards

Excellent troubleshooting, problem-solving, and communication skills

Ability to work flexible hours, including evenings, weekends, and on-call as needed

Strong leadership skills with the ability to train and support a diverse team

Preferred

Bachelor's degree in Information Technology, Computer Science, or related field

Benefits

Generous compensation package

An exceptional benefit plan for eligible associates & your family members

401K matching program for eligible associates

Discounts with our Crescent managed properties in North America for you & your family members

Company

Crescent Hotels & Resorts

This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.

Founded in 2001

Fairfax, Virginia, USA

5001-10000 employees

http://www.chrco.com

H1B Sponsorship

Crescent Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (1)

2021 (1)

2020 (1)