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ResProp Management · 17 hours ago

Assistant Manager - Spectra at Tamarac

Tamarac, Florida

Full-time

Onsite

Entry, Mid Level

$21/hr - $21/hr

1+ years exp

ResProp Management is a multi-family property management company that has been helping people find apartment homes since 2010. They are seeking an Assistant Manager to lead leasing consultants, maintain resident ledgers, assist with the leasing process, and promote resident satisfaction and retention.

Asset ManagementProperty ManagementReal Estate

Responsibilities

Serves as a leader for the leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals

Maintain resident ledgers including posting rent payments and issuing charges, concessions and final account statements

Initiate all necessary lease violations, late rent notices, and evictions as needed

Assist Property Manager with Accounting Month End

Assist with the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure the residents have an excellent move-in experience

Understand the value of the property features as they relate to the prospective resident's needs

Support occupancy and retention goals by following up with potential and current residents

Build relationships with residents through courteous and timely response to needs and concerns

Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues

Work with other teammates to plan and organize resident events

Train and develop other teammates (provide on-the-job training to leasing consultants and schedules company training)

Visually inspect/prepare the entire property (office, models, compactor, vacants, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness

Responsible for in-house bad debt collections

Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed

Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements