Essintial Enterprise Solutions ยท 14 hours ago
Assignment Specialist - 2nd shift
Camp Hill,PA,US
Full-time
Hybrid
New Grad, Entry LevelEssintial Enterprise Solutions is a company that provides support to various departments through its Field Service Organization. They are seeking an Assignment Specialist to manage IT-related administrative tasks, support data entry, and assist in recruiting and scheduling for IT services.
Asset ManagementData CenterEnterpriseHardwareInformation ServicesIT InfrastructureLogisticsProfessional ServicesProject Management
Responsibilities
Support IT data entry with a focus on accuracy and efficiency for all tech-related administrative tasks
Assist in recruiting, interviewing, and placing candidates in IT related tasks
Manage and maintain IT-related spreadsheets and scheduling, including data entry, updating, and retrieval
Coordinate and schedule IT meetings, tech appointments, and engage with project teams
Deliver exceptional IT customer service to both tech clients and candidates
Communicate with company Field Service Technicians by phone and email
Prioritize and assign resources efficiently to optimize technician schedules and meet operational goals
Utilize internal tools, spreadsheets, and dispatching systems to identify and assign available technicians based on service requirements and geographic location
Monitor the status of open service events and provide updates as needed
Qualification
Required
Strong work ethic, a positive attitude, and ability to dress in business casual
Associates degree, certificate or equivalent experience required
Strong knowledge of Microsoft Office Suite, including Excel and Word
Excellent organizational skills, with high attention to detail
Strong communication and interpersonal skills, with the ability to interact with diverse stakeholders
Ability to work independently and lead a team to handle multiple tasks simultaneously
Strong problem-solving and ability to prioritize tasks throughout the day
Flexibility and adaptability to handle changing priorities and responsibilities
Preferred
IT / Field resource management a plus
Call center/Dispatch or project management skills a plus
Experience in computer, electronics, or structured cabling preferred
Company
Essintial Enterprise Solutions
Essintial Enterprise Solutions is a full-service IT operations partner helping multi-unit businesses scale, support, and simplify their technology.
Founded in 2010
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
R
Robert Kolb
President and CEO
C
Craig Heck
Chief Commercial Officer
Company data provided by crunchbase