Process Analyst jobs in United States
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Rose International ยท 16 hours ago

Process Analyst

Rose International is a staffing organization that is seeking a Process Analyst to support the Elections Division. This role involves analyzing, designing, documenting, and improving election system processes to ensure integrity, efficiency, and compliance in election-related activities.

Human ResourcesInformation TechnologyOutsourcingProject ManagementStaffing Agency
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Growth Opportunities
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Responsibilities

Evaluate existing election-related processes, workflows, and business rules for efficiency, accuracy, consistency, and compliance with Nevada Revised Statutes (NRS)
Document processes, business rules, system functionality, and procedures
Identify and resolve documentation gaps
Develop process maps, standard operating procedures (SOPs), and documentation for new or updated processes established by state leadership
Identify and recommend improvements to election-related processes to enhance compliance, clarity, and operational effectiveness
Analyze technical support requests and recommend appropriate resolution paths
Validate election system functionality to ensure alignment with policies, business rules, and workflows
Assist in developing user stories and business requirements to support system enhancements
Document system processes and functionality to support Help Desk agents, development teams, and quality assurance staff
Run database queries and develop reports to provide insights into election-related data
Investigate and analyze large datasets to ensure accuracy, consistency, and compliance with state and county policies
Assist in developing business definitions for data elements to support the creation and maintenance of a data dictionary
Ensure election-related processes comply with federal and state laws, including HAVA, Nevada state statutes, and Secretary of State directives
Support quality control measures and assist with risk-limiting audits and other compliance activities
Collaborate with county election officials, third-party vendors, and internal teams to gather feedback and promote consistent processes across jurisdictions
Work with vendors and internal training teams to develop training materials and user support documentation for staff and election system users

Qualification

Business AnalysisSQLProcess MappingDocumentationAnalytical SkillsMicrosoft Office SuiteLean Six SigmaData AnalysisCommunicationOrganizational Skills

Required

Bachelor's degree in public administration, Political Science, Data Science, Business, or a closely related field
At least two (2) years of experience in process analysis, operations, or technical support; government or elections-related experience is preferred
Strong analytical, organizational, and communication skills
Proficiency in Microsoft Office Suite
Experience with process mapping and documentation tools (e.g., Visio, Lucidchart) or similar applications
Ability to analyze business processes, document workflows, and identify opportunities for improvement

Preferred

Experience working in a government or public sector environment
Knowledge of Nevada election laws, regulations, and procedures, including Nevada Revised Statutes (NRS)
Intermediate proficiency in SQL or comparable data analysis and reporting skills
Lean Six Sigma or similar process improvement certification
Experience working with large datasets to validate accuracy, consistency, and compliance

Company

Rose International

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Rose International is provider of Workforce Solutions and Information Technology Solutions .

Funding

Current Stage
Late Stage

Leadership Team

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Eric Token
Chief Revenue Officer (CRO)
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Sue Bhatia
Founder and Chairwoman
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Company data provided by crunchbase