Five Below · 17 hours ago
Support Lead FT
Phoenix, AZ 85018
Full-time
Onsite
Entry, Mid Level
$15.65/hr - $15.65/hr
1+ years expFive Below is a retail company that focuses on providing an exciting shopping experience filled with affordable products. The Support Lead is responsible for overseeing store operations, ensuring exceptional customer service, and managing daily activities of store associates.
RetailSalesShopping
Responsibilities
Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience
Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service
Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues
Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation
Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance
Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service
Partners with the entire store leadership team in merchandising procedures and World Recovery
Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
Qualification
Required
High School Graduate or equivalent
Minimum 1 years of management experience
Excellent verbal and written communication skills
Ability to multi-task
Creative thinking
Ability to maintain composure under pressure
Preferred
College experience preferred
Benefits
Health coverage
Financial and personal wellness
Company
Five Below
Five Below, Inc. operates a chain of retail stores in the United States. It offers sporting goods, games, wearables and jewelry,
10001+ employees
H1B Sponsorship
Five Below has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2023 (13)
2022 (15)
2021 (7)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$211MKey Investors
Advent International
2012-07-19IPO
2010-10-29Private Equity· $194M
2008-09-15Private Equity· $17M
Leadership Team
T
Thomas G. Vellios
Founder and CEO
K
Kenneth R. Bull
COO at Five Below
Recent News
Business Insider
2025-12-21
2025-12-19
Company data provided by crunchbase