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EWC Growth · 16 hours ago

Center Sales Director, Greater Orlando

Sanford, FL

Full-time

Onsite

Lead/Staff, Director/Executive

$55K/yr - $65K/yr

3+ years exp

EWC Growth is a company that operates European Wax Center locations, and they are seeking a Center Sales Director to lead daily operations. The role involves driving team performance, ensuring financial results, and enhancing the guest experience through effective leadership and operational management.

Business DevelopmentFitnessProject ManagementWellness

Responsibilities

Hire, train, and retain high-performing associates

Conduct regular coaching, feedback sessions, and performance evaluations

Cultivate a positive work culture that promotes accountability and motivation

Ensure consistent delivery of exceptional service by all associates

Handle escalated guest issues and complaints with professionalism

Support the front desk team and model service excellence

Drive retail sales, Wax Passes, and service bookings

Monitor and achieve center KPIs and revenue goals

Execute local marketing strategies and community engagement

Create associate schedules and manage labor budgets

Maintain center compliance with training, licensing, and HR policies

Oversee daily operations including timekeeping, payroll, and deposits

Maintain a clean, safe, and organized center environment

Ensure adherence to safety protocols and EWC standards

Audit inventory and handle product orders and EFT/payment processes

Qualification

Sales leadershipFinancial acumenTeam leadershipGuest service expertiseMicrosoft Office proficiencyTalent developmentBudget managementPOS systemsConflict resolutionCommunication skills