REV Federal Credit Union · 1 day ago
Mortgage Secondary Lock Desk Coordinator
Summerville, SC
Full-time
Onsite
Mid, Senior Level
3+ years expREV Federal Credit Union is focused on providing financial solutions, and they are seeking a Mortgage Secondary Lock Desk Coordinator to oversee daily lock desk operations and support secondary marketing functions. This role involves ensuring accurate loan pricing, timely rate locks, and compliance with investor guidelines while serving as a liaison between loan officers, internal teams, and investors.
FinanceFinancial ServicesNon Profit
Responsibilities
Oversee daily lock desk operations, including locking loans, processing rate lock extensions, and managing lock changes in accordance with established policies and timelines
Ensure all loan locks are completed accurately and within required timeframes
Monitor the loan pipeline to track locked loans and confirm compliance with investor guidelines and deadlines
Communicate lock expirations and extension options clearly and proactively to loan officers and internal stakeholders
Serve as the primary administrator of the pricing engine, ensuring timely updates and accuracy of pricing data
Troubleshoot pricing engine issues and coordinate with vendors to resolve system-related concerns
Maintain and develop strong relationships with investor partners to support optimal pricing and execution
Collaborate with investors to resolve lock discrepancies, pricing issues, or execution concerns
Research and analyze secondary mortgage market trends, including interest rate movements, pricing models, and investor guidelines
Stay informed on economic developments, Federal Reserve policy, and other external factors impacting mortgage rates and pricing strategies
Maintain and update internal rate sheets to ensure accuracy, competitiveness, and alignment with current market conditions and investor pricing
Communicate pricing updates and changes in lock policies to loan officers and internal teams promptly
Track and report key metrics related to rate locks, extensions, loan pricing, pipeline performance, and investor execution
Provide regular reporting to the Director of Real Estate regarding lock desk performance, pipeline activity, and market conditions
Monitor investor performance and pricing trends to support data-driven decisions
Collaborate with loan officers, processors, capital markets, and secondary marketing teams to ensure smooth and timely lock processes
Serve as the primary point of contact for lock desk inquiries and guide rate lock policies and procedures
Review Keystone loan data to ensure accurate field entry and mapping, make corrections as needed, and provide feedback to post closers regarding booking errors
Assist with OB functions, including updating markups and managing the addition or removal of loan products
Act as the main point of contact for OB-related issues and work closely with OB partners to resolve concerns
Qualification
Required
Bachelor's degree in finance, business, or a related field preferred
Three to five years of experience in the mortgage industry with a focus on secondary marketing, lock desk operations, or capital markets
Demonstrated experience managing loan locks, rate extensions, pricing execution, and investor relationships
Strong understanding of mortgage loan products, interest rate markets, and secondary marketing practices
Excellent analytical skills with the ability to interpret market data and trends
Proficiency with mortgage technology systems, including loan origination systems and pricing engines
Strong attention to detail with proven problem-solving abilities and the capacity to manage multiple priorities in a fast-paced environment
Effective verbal and written communication skills with the ability to collaborate across departments
Preferred
Relevant certifications or training in secondary marketing or capital markets are a plus
Company
REV Federal Credit Union
REV Federal Credit Union has been proudly serving the financial needs of its members since 1955.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$3.72MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $3.72M
Leadership Team
Jason Lee
President/CEO
Zac Streelman
Chief Technology Officer
Recent News
2025-04-26
WilmingtonBiz
2023-12-22
WilmingtonBiz
2023-12-22
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