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Vidalta Residential · 15 hours ago

Lead Maintenance - Sedona Park

Irving,TX,US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Vidalta Residential is seeking a Lead Maintenance professional responsible for maintaining the community and providing a clean and well-maintained home for residents. The role involves supervising maintenance activities, training staff, and ensuring superior customer service while managing repairs and maintenance schedules.

Property ManagementReal EstateResidential

Responsibilities

Supervising and scheduling maintenance activities

Work with the office team and Property Manager (i.e., walking apartments, move-in/move-out reports, etc.)

Determine weekly apartment make-ready and service request schedules

Report apartments that are ready to show to the Property Manager

Coordinate, schedule, and perform preventive maintenance on equipment and apartments

Determine with Property Manager, requests or emergencies that should be top priority

Repair/replace appliances, plumbing systems, air conditioning/heating/electrical systems (HVAC), sprinkler system and any apartment material/maintenance requests within scope of management responsibility

Coordinate effort with the Property Manager to make schedules and assignments. If major appliances or carpets need replacing, discuss with the Property Manager before taking action

Ensure all repairs/replacements necessary for the apartment to be occupied are completed

Ensure all trash from apartments is cleaned out before, during and after make-ready activity

Assign service requests equally to Service Technician(s)

Determine make-ready needs by conducting site inspections to ensure that the physical aspects of the community will meet or exceed established standards regarding the grounds, curb appeal, market ready units, risk management/safety requirements, cleanliness, and general appearance

Must get approval from Property Manager prior to placing orders for major expenditures and unbudgeted items

Working with Property Manager and using input from maintenance staff, determine supplies and equipment

Meet budgeted expense goals for the portfolio to ensure profitability

Work with owner/investment partners to maintain and improve the value of the assets

Meet and support company key performance indicators and objectives to meet or exceed organizational expectations. (Listed below)

Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted

Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed

Conduct weekly meetings with Maintenance staff to keep them apprised of current issues

Attends and participates in training programs as required

Monitor the number of times a specific repair must be repeated and determine course of action

Proper administration and compliance of all OSHA regulations

Tour property daily to look for needed maintenance and liability hazards and report to Property Manager

Repair hazards or assign completion of these tasks to the Maintenance Technicians

Secure storage/pool areas check timers and listen for electrical shorts and malfunctioning motors

Quarterly complete written property safety audits

Assist with hazardous weather problems, fires, floods, freezes, etc

Responsible for overall organization and cleanliness of work areas and maintenance shops

Follow all Key Performance Indicators, like Occupancy more than 95%, Net Leased more than 93%, Renewal retention per month 50% as a minimum standard, 60 days vacant – ZERO, among others KPIs

These KPI’s will be subject to change and revision as the market conditions change

Embrace Vidalta Property Management core principles and values. Great Customer Service, Humility, Integrity, Loyalty, Passion, Professionalism, Collaboration, Teamwork and Results

Qualification

Certified Apartment Maintenance TechnicianProperty Management ExperienceSupervisory ExperienceOSHA KnowledgeOnesite SoftwareMicrosoft Office SuiteCustomer Service SkillsBilingual EnglishBilingual SpanishTeamworkProblem Solving

Required

High School diploma

Will be regularly called upon to work overtime and service calls after hours schedules

Flexibility to work on weekends and accommodate varied schedules

3 years' experience in on-site property management; 1 in a maintenance supervisory role

Background in supervision and successful track record of accomplishments

Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action

Must have a valid state issued driver's license

Knowledge of OSHA laws and regulations

Familiarity with fair housing laws and regulations

Experience with Onesite (Community Software System) to and Microsoft Office Suite including Word, Excel, and Outlook