Apply on Employer Site

Turning Stone Enterprises · 17 hours ago

Associate Director of Catering Sales

Verona, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$100K/yr - $100K/yr

5+ years exp

Turning Stone Enterprises is a dynamic organization with a diverse range of business operations, including the award-winning Turning Stone Resort Casino. They are seeking a strategic and enthusiastic Associate Director of Catering Sales to lead a team and achieve ambitious catering service sales goals, while also fostering strong client relationships and optimizing event revenue.

EventsFood and BeverageHospitality

Responsibilities

Directs the development and execution of sales upsell strategies for Turning Stone Resort Casino in partnership with the Director of Sales across food and beverage, ancillary services, event technology, golf, spa, entertainment and retail

Leads and mentors a team of Services Managers, CS Concierge, and Billing Specialist, as well as manages select key vertical accounts as assigned

Regularly seeks out creative ways to sell the full scope of services offered by Turning Stone and other Turning Stone Enterprises to event clients Collaborates cross-functionally with internal departments including Revenue Management, Food & Beverage, Events, and Operations to optimize total event revenue

Establishes and nurtures strong client relationships that drive repeat and referral business through lead generation and drawing on resources for efficient response times

Monitors market trends, competitive set performance, and business intelligence to adjust strategies as needed

Delivers clear, consistent, and motivational communication to the team and stakeholders that continuously drive results and raise awareness for the Turning Stone Resort Casino brand and its quality offerings

Overseeing comprehensive execution of booked events from pre-event consultation, on-site event participation, detailing and executing the event, as well as post-event guest satisfaction follow up is critical to this role

Must be an attention-to-detail guru! This role requires supervises and mentoring team members across departments for all BEOs, Group Resumes, and required diagrams for functions

Leads the team that ensures accurate and timely billing clients

Assists Director of Sales with report analysis, annual business planning and budgeting, as well as identifying process improvements and goal setting

Represent the property at industry events, trade shows, and client-facing meetings as determined

Expert in understanding data to build the team’s funnel working with Strategic Analytics and internal resources along with the Director of Sales. From routine report analysis to annual business planning and budgeting, identifying opportunities and process improvements are a daily part of goal

Qualification

Sales leadershipClient relationship managementEvent planningDynamic pricingHospitality managementTeam supervisionMicrosoft OfficeDelphiCommunicationOrganizational skillsNegotiation skills

Required

Minimum of five years of direct sales experience

Excellent interpersonal, verbal, written communication and presentation skills are required

Strong understanding of dynamic pricing, hotel revenue yield management

Organization is a key attribute along with the ability to meet deadlines and handle difficult negotiation situations

Must be available to work a flexible schedule; including weekends and holidays and travel for trade shows, conventions and other client networking meetings

Knowledge and experience using various office software programs: Microsoft Office, Delphi