Bass Pro Shops · 21 hours ago
Club Customer Service Outfitter - Full Time
Saint Augustine, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expBass Pro Shops is seeking a CLUB Customer Service Outfitter who provides world-class customer service while promoting CLUB Membership benefits. The role involves account servicing, customer experience enhancement, and maintaining compliance with operational programs.
E-CommerceHuntingRetail
Responsibilities
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience
Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs
Demonstrates products to customers
Remains knowledgeable of advertised sales
Helps meet metric goals and objectives for self and store
Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized
Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications
Provides daily feedback and reports in a timely and accurate manner
Provides peer coaching, recognition, and support as a CLUB advocate and representative
Provides service to all areas of the store based on business need
ALL OTHER DUTIES AS ASSIGNED
Qualification
Required
Minimum Degree Required: High school diploma or equivalent experience
Experience: 0 to 2 Years of Experience
Excellent organization skills and attention to details
Experience in a customer service environment
Excellent verbal and written communication skills
Adaptability to new processes and procedures
Excellent self-motivation and initiative while unsupervised
Stand and/or walk during shift to assist customers on the sales floor, etc
Hear well enough to constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Constantly assess the accuracy, neatness and thoroughness of work assigned
Light work that includes lifting and moving objects up to 20 pounds constantly
Occasionally ascend or descend ladders, stairs, step stools, etc
Occasionally work in noisy environments
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Company
Bass Pro Shops
Your Adventure Starts Here! Find gear for Fishing, Boating, Hunting, Camping, and much more at Bass Pro Shops. It is a sub-organization of Great American Outdoors Group.
10001+ employees
H1B Sponsorship
Bass Pro Shops has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (9)
2023 (15)
2022 (14)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2015-02-10Series Unknown
Leadership Team
Gary Wissig
Sr. Director, Revenue & Business Intelligence
Recent News
Arizona Daily Star
2025-12-28
EIN Presswire
2025-11-12
Company data provided by crunchbase